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Beachwood Inn

200 Park Ave, Highland Hills, Ohio, United States, 44122-4233

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On August 3rd, When I first got there the lady at the desk was rude ***, saying we don’t have any rooms even if you booked it online. Then she gave me a room that the key door needed to be change to Maintenance had to he called to let me in, but they never change the batteries. I saw a few bugs in room 280, the next day I called the front desk a few times because the maintenance still never changed batteries in the lock, stuck in my room, then finally went down and the guy
At the front desk gave me a new room 177, walked in, spider webs everywhere, The ceiling had mold coming out of it, carpeted with stains everywhere, Air-conditioning system look disgusting, clean the room a little then decided to check out immediately. Went to the front desk and the housekeeper had to check me out because the lady who’s post to be watch the desk was to busy talking with her boyfriend. I booked the hotel thought *** they tried to get my money back but the hotel denied it because there’s no refunds these people are crooks at this hotel. It’s health code violation everywhere in the hotel even smoke in the lobby in a hotel and it supposed to be non-smoking hotel. The health department needs to be called

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Address: 200 Park Ave, Highland Hills, Ohio, United States, 44122-4233

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