Beachwood Motel

Review: This motel is awful. The rooms smell of mold, plumbing is awful,and just down right gross! I was standing out in the parking lot talking on the phone and was instructed by the manager I had to go back to my room because that was not allowed. The police presence here is as if they own half the motel. Being charged such a high rate $85 a night for such a disgusting place is ridiculous. I will never stay at this place again nor would I recommend it! Plus the maintenance man was walking around the parking lot with a beer in his hand. Maybe the Board of Health and OSHA should make a visit!Desired Settlement: Close the place down!

Business

Response:

Dear Ms. [redacted]:

Please accept our sincere apology for your unpleasant stay

at the Beachwood Motel in Oceanside. We

understand and agree that the conditions were unsatisfactory. We are a new management team who had just

taken over the property as of June 1st 2013, and since summer is the

busiest season, we had not been able to handle the appropriate renovations and

upgrades in all of the rooms.

The Beachwood Motel has amazing potential with the Pacific

Ocean literally in our backyard and the downtown Oceanside nightlife around the

corner, and we are determined to return it to its previous prominence—a quaint,

comfortable seaside motel occupied by annual visitors. It was with this

intention that we took on management, and our renovation plans are in place to

do so.

We have included a refund check in the amount of $85.00, but

would also like to extend a complimentary stay for you when you next visit our

beautiful city. We not only promise that

the conditions will be attractive and pleasant, but would also appreciate the

opportunity to change your memory of the Beachwood.

Again, please know that we value our customers and our

reputation, and truly hope to see you in the future.

Sincerely,

Manager, Beachwood Motel