We will send the billing information again You could also contact our client Providence Professional fee department and they will verify this is A valid debt The date of service was 2/16/and the account number is [redacted] You should also have your explanation of benefits from your insurance company that shows the payment they made on this account.When we spoke with [redacted] she never told us she was relocating to another state Thank You Lisa M [redacted]
Complaint: [redacted] I am rejecting this response because: ? This correspondence is in response to Revdex.com's request of me? for follin daysThank you for ? the Revdex.com? emailing me pdf documents (each for a billing statement from [redacted] )That was the first that I had seen either of the statements, and even though I had requested information from Doctors' Collection Service, Inc on 08/22/This is all very strange and is going to necessitate substantial research particularly because of the age of this, and my records are at another location.? I had prepared a response to you (Revdex.com) indicating that I would like Doctors' Collection Service, Inc to mail me hard copies of the two (2) year [redacted] statements AND to respond to information in the paragraph belowI did not email you that "composed" response because I have recently received an envelope from Doctors' Collection Service, Inc which I hope contains hard copies of the two (2) above mentioned items, and would hope that they might now? have? answered the question(See paragraph below.) The following is copied/pasted into this correspondence because it was contained in the original complaint under "Desired Outcome/Settlement", but was not included in the first response from Doctor's Collection Service, Incto Revdex.com "BE CERTAIN to tell me that you have not submitted deleterious information to the Credit Bureaus." Therefore, this is now a second request of thatI shall await this response.? This situation will be thoroughly reviewed to determine whether or not either of these statements/bills are valid outstanding balances? and the necessary action(s) will be? taken, accordingly, and as swiftly as possibleThe initial? opinion is that they are not valid Please be reminded that this is the first I have heard of or seen this informationIt is nearly three years oldIt certainly makes one wonder what was going on for three years.? This could indicate that there is an important systemic issue and that I might not be the only patient put into such a position Summarily, I will be giving this my full attention, attempting to retrieve and compile any relevant information,? and will be logging time increments to be billed at $45.00, plus expensesto provide the research into this that [redacted] , through Doctors' Collection Service, Inc has requested of meI will temper the time put into this to not negatively affect my physical healthAdditionally, and finally, please be aware that this is just beginning at the time where many people, myself included, are going to be celebrating three major holidays within the next weeks Sincerely, [redacted] ***
Our office has seven collection accounts? for Ms [redacted] we have left messages and sent letters to her with no response.When we called her atwork we finally got A response she requested itemized statements on her accounts and we mailed them out 11/24/We contacted our client and they responded that they also have sent many letters and left messages with no responseWe try not to contact people at work but if they will notrespond to our letters and home messages it leaves us no choiceIf she told us she could not talk at that time we would ask for her to call us backat A more convenient time for her.Our office will not contact Ms [redacted] at work again but I recommend she contact our legal department if she wouldlike to resolve this matter.? Thank YouLisa M [redacted] Collection Mananger
We are sorry that you feel the services you received were not to your standardsI'm sure Providence would be very helpful in looking into your dispute they are very good in resolving patient concernsI can assist you with A person you can talk to about your dispute,she is very good at helping patients resolve problems [redacted] I will put your account in A disputed status for days and will check with [redacted] to see if your dispute is resolved ? Thank You Lisa M [redacted]
These accounts will not be deleated,they will be reported as paid when they are paid We do not reage accounts.The dates of service on the accounts are 1-16/and 8/4/ [redacted] turned them to collections on 2/25/that is how they should show on your credit reportYou have accounts in our office and? very few have been paid.The provider's gave you and your family members services and they deserve to be paid You are welcome to come into our office and I will personally discuss your accounts with you Thank You Lisa M [redacted]
Complaint: [redacted] I am rejecting this response because:Doctors Collection service has had more than enough time to remove this accuratelyMy credit is being affected and your not taking responsibility or responding in a timely manner Sincerely, [redacted] ***
Our office received A collection account from Providence hospital for [redacted] (Patient her minor child) On 9-18- The [redacted] s requested A itemized statement and it was mailed to there [redacted] We have no knowledge of A [redacted] addressProvidence hospital has informed us the original charge was $the balance turned to collections is $which is the balance after the insurance paid there portion WE have never been informed by [redacted] that she is disputing this bill Thank You Lisa M [redacted] Collection Supervisor
We will send the billing information again You could also contact our client Providence Professional fee department and they will verify this is A valid debt The date of service was 2/16/and the account number is [redacted] You should also have your explanation of benefits from your insurance company that shows the payment they made on this account.When we spoke with [redacted] she never told us she was relocating to another state Thank You Lisa M [redacted]
Complaint: [redacted] I am rejecting this response because: ? This correspondence is in response to Revdex.com's request of me? for follin daysThank you for ? the Revdex.com? emailing me pdf documents (each for a billing statement from [redacted] )That was the first that I had seen either of the statements, and even though I had requested information from Doctors' Collection Service, Inc on 08/22/This is all very strange and is going to necessitate substantial research particularly because of the age of this, and my records are at another location.? I had prepared a response to you (Revdex.com) indicating that I would like Doctors' Collection Service, Inc to mail me hard copies of the two (2) year [redacted] statements AND to respond to information in the paragraph belowI did not email you that "composed" response because I have recently received an envelope from Doctors' Collection Service, Inc which I hope contains hard copies of the two (2) above mentioned items, and would hope that they might now? have? answered the question(See paragraph below.) The following is copied/pasted into this correspondence because it was contained in the original complaint under "Desired Outcome/Settlement", but was not included in the first response from Doctor's Collection Service, Incto Revdex.com "BE CERTAIN to tell me that you have not submitted deleterious information to the Credit Bureaus." Therefore, this is now a second request of thatI shall await this response.? This situation will be thoroughly reviewed to determine whether or not either of these statements/bills are valid outstanding balances? and the necessary action(s) will be? taken, accordingly, and as swiftly as possibleThe initial? opinion is that they are not valid Please be reminded that this is the first I have heard of or seen this informationIt is nearly three years oldIt certainly makes one wonder what was going on for three years.? This could indicate that there is an important systemic issue and that I might not be the only patient put into such a position Summarily, I will be giving this my full attention, attempting to retrieve and compile any relevant information,? and will be logging time increments to be billed at $45.00, plus expensesto provide the research into this that [redacted] , through Doctors' Collection Service, Inc has requested of meI will temper the time put into this to not negatively affect my physical healthAdditionally, and finally, please be aware that this is just beginning at the time where many people, myself included, are going to be celebrating three major holidays within the next weeks Sincerely, [redacted] ***
Our office has seven collection accounts? for Ms [redacted] we have left messages and sent letters to her with no response.When we called her atwork we finally got A response she requested itemized statements on her accounts and we mailed them out 11/24/We contacted our client and they responded that they also have sent many letters and left messages with no responseWe try not to contact people at work but if they will notrespond to our letters and home messages it leaves us no choiceIf she told us she could not talk at that time we would ask for her to call us backat A more convenient time for her.Our office will not contact Ms [redacted] at work again but I recommend she contact our legal department if she wouldlike to resolve this matter.? Thank YouLisa M [redacted] Collection Mananger
We are sorry that you feel the services you received were not to your standardsI'm sure Providence would be very helpful in looking into your dispute they are very good in resolving patient concernsI can assist you with A person you can talk to about your dispute,she is very good at helping patients resolve problems [redacted] I will put your account in A disputed status for days and will check with [redacted] to see if your dispute is resolved ? Thank You Lisa M [redacted]
These accounts will not be deleated,they will be reported as paid when they are paid We do not reage accounts.The dates of service on the accounts are 1-16/and 8/4/ [redacted] turned them to collections on 2/25/that is how they should show on your credit reportYou have accounts in our office and? very few have been paid.The provider's gave you and your family members services and they deserve to be paid You are welcome to come into our office and I will personally discuss your accounts with you Thank You Lisa M [redacted]
Complaint: [redacted] I am rejecting this response because:Doctors Collection service has had more than enough time to remove this accuratelyMy credit is being affected and your not taking responsibility or responding in a timely manner Sincerely, [redacted] ***
Our office received A collection account from Providence hospital for [redacted] (Patient her minor child) On 9-18- The [redacted] s requested A itemized statement and it was mailed to there [redacted] We have no knowledge of A [redacted] addressProvidence hospital has informed us the original charge was $the balance turned to collections is $which is the balance after the insurance paid there portion WE have never been informed by [redacted] that she is disputing this bill Thank You Lisa M [redacted] Collection Supervisor