Bead Giant/Giraffe Crafts

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

As soon as we heard from her on [redacted] we resolved the problem. Our regular email was down and I was out of town for a trade show. We shipped her order plus another order she placed over the phone. Everything went by priority mail and she received everything. She emailed and thanked us and said she is...

very happy with the bracelets.

Review: I ordered over $in products from this company over a week agoI still have not received my orderWhen I try to call it goes to a fax machine or it is busy.Desired Settlement: Delivery of order or a refund
Business
Response:
As soon as we heard from her on [redacted] we resolved the problemOur regular email was down and I was out of town for a trade showWe shipped her order plus another order she placed over the phoneEverything went by priority mail and she received everythingShe emailed and thanked us and said she is very happy with the bracelets
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's responseIf you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me
Regards,

Review: I placed an order confirmation #[redacted] on December 28, I still have not received itI have sent many emails., no response from them, have tried calling, the number is disconnectedI paid $with my [redacted]
there is no tracking number, I also have a transaction number: [redacted] Invoice [redacted] hope you can help me, I'm really desperate!!!Thank youDesired Settlement: I would like to receive the items I ordered., I ordered a few Pave crystal hands for bracelets
Business
Response:
Update, this was shipped priority mail and deliveredI think there are two complaints for this, one that does not have a complaint numberWe received letters and only one with a complaint number

Review: On December 28, 2013 I placed an order for some charms for bracelets., transaction ID[redacted]. Cust. ID [redacted] In the amount of $43.95

I still have not received it., I'm very frustrated!!!! Please help me!!!. Thank youDesired Settlement: Delivery of my order, or full refund

Business

Response:

We reshipped Order since first was lost in mail. Thanks,[redacted]