Our policy is if there is a problem with the food the customer customer needs to bring the food back to us the same day and this did not happen.Our meat is never frozen It is heated to degrees before it is served and needs to maintain board of health temperature standards while being served.I am sorry you were disappointed with your visit at this location I do hope to see you at one of our other locations in the future There will be no refund or credit issued regarding this visit.Thank you,Lee Ann
Our policy is if there is a problem with the food the customer customer needs to bring the food back to us the same day and this did not happen.Our meat is never frozen. It is heated to 165 degrees before it is served and needs to maintain board of health temperature standards while being...
served.I am sorry you were disappointed with your visit at this location. I do hope to see you at one of our other locations in the future. There will be no refund or credit issued regarding this visit.Thank you,Lee Ann
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not satisfactory to me. I am not going to cry over $7.00, although the business lied about 165 degree temperature of the meat. The meat was cold. I did not return it because I would have to drive to the other side of town. so I threw it in the garbage because I could not eat it. I had to take my sister to a doctor's appointment that day and that was the reason I stopped in there. I will never visit this location again. Consider the matter resolved.
Regards,
[redacted]
Our policy is if there is a problem with the food the customer customer needs to bring the food back to us the same day and this did not happen.Our meat is never frozen It is heated to degrees before it is served and needs to maintain board of health temperature standards while being served.I am sorry you were disappointed with your visit at this location I do hope to see you at one of our other locations in the future There will be no refund or credit issued regarding this visit.Thank you,Lee Ann
Our policy is if there is a problem with the food the customer customer needs to bring the food back to us the same day and this did not happen.Our meat is never frozen. It is heated to 165 degrees before it is served and needs to maintain board of health temperature standards while being...
served.I am sorry you were disappointed with your visit at this location. I do hope to see you at one of our other locations in the future. There will be no refund or credit issued regarding this visit.Thank you,Lee Ann
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not satisfactory to me. I am not going to cry over $7.00, although the business lied about 165 degree temperature of the meat. The meat was cold. I did not return it because I would have to drive to the other side of town. so I threw it in the garbage because I could not eat it. I had to take my sister to a doctor's appointment that day and that was the reason I stopped in there. I will never visit this location again. Consider the matter resolved.
Regards,
[redacted]