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Beam Cosmetics

PO Box 1128, North York, Ontario, Canada, M3J 0R2

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Beam Cosmetics Reviews (%countItem)

This was an offer, I believe that was initiated by a purchase I made through ***, to choose 1 of 3 "gifts". I chose the cream for my wife. What I did not realize is that once the "gift" was sent, unless you cancel it, your credit card will be automatically billed, every month, for $106.98. When I contacted the company (and it's very difficult to find out how to do that because all email sites provided don't seem to work and emails get bounced back), I was told that there is no refund. I was able to cancel the recurring billing.

I called my credit card company and they were familiar with this ***. I had to cancel my credit card and have a new one reissued.

Beam Cosmetics Response • Dec 24, 2019

We would like to first apologize for our delayed response. After searching through our database, we were able to locate an account for him. We can confirm that he initiated his first trial for Beam Anti Gravity Cream on October 23, 2019 for the cost of shipping at $4.79. After his trial period ended he was then added to our monthly subscription program and billed for the 30-day supply of our products in his possession. Our trial terms are explained on our website but we are very sorry for any misunderstanding.

Our database shows that Mr. G. called our customer service department on December 1st, 2019 to request a cancellation and a refund, his account was cancelled as well as refunded in full for $106.98. Please allow approximately 5-7 business days for this most recent refund to reflect back onto his account from the date it was issued. We would like to offer our sincerest apologies for the trouble this has caused him and hope that this resolves the issue.

Best,
Customer Care Team

Customer Response • Jan 06, 2020

Their response is only partially true but there are plenty of untruths (***) in it. They did not offer a refund, only a cancellation. That's a big difference. I had to appeal to my bank for a refund. This is negative marketing where the customer has to read through the terms and conditions to find out that they have authorized future purchases ***. Their response is an attempt to show them as a concerned organization, apologetic for a misunderstanding. That's nonsense. They were not kind when I had them on the phone nor were they willing to reverse the charges.

Azmina N.
This exactly what happened to me. There was only a shipping charge for this Beam cosmetics. Nothing was written of auto pay. I have already been charged 2 times from my CC. I would love to get my refund back. ***. The product is horrible and dry. Not suitable for my skin for sure. The worst part is I can't contact them so I can stop for them to keep sending me the item and them deducting from my account.

. I got a free sample that cost me $118.87. The products are unpleasant on my skin.

made error in trial order could not reach to cancel

. You are led to believe you are paying shipping on a sample, but in fact you are charged $88 for three items you did not order.

The "trial" details are not clear with the initial purchase. The moisturizer is dry on my face, I have to supplement with another moisturizer.
With the eye cream, the product dries in the spout.
I cancelled my "subscription" but was still charged twice even though I was given 2 cancellation numbers.
*** definitely not happy with the products and the cost of the products.

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Address: PO Box 1128, North York, Ontario, Canada, M3J 0R2

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beamcosmetics.net

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Shady, yet now dead: once upon a time this website was reported to be associated with Beam Cosmetics, but after several inspections we’ve come to the conclusion that this domain is no longer active.


This website was reported to be associated with Beam Cosmetics.


This website was reported to be associated with Beam Cosmetics.



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