Beantown Chimney Sweep, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
This message is in regards to complaint # *** about beantown chimney sweep This case should not have been closed, as the company did not show up to their appointment yesterday to finish our job and did not call us to let us know, or return our message This should still be opened, or at least noted on the website Thank you
Regards,
*** ***

The owner will be stopping by personally on Friday afternoon to see what is going on with the chimney

we have set up an appointment to come and rectify the problem and we have spoken to the customer

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing...

to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

The appointment is scheduled for tomorrow morning @ 9 am.

I will have the manager call asap and have them return to finish the work

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Once again, they failed to show up for their appointment.  If this issue is not resolved tomorrow I will resort to small claims court.
Regards,[redacted]
[redacted]