Complaint Detail / Problem UI", Verdana, Arial, Helvetica, sans-serif;"> Complaint Type: Customer Service Issues select Problem: I have a leak in my restroom water falling from the above apartmentIt wet everything in my restroomI have informed them three timesThe lady in the office( Claudia) lied claiming the maintenance man lives far away but I watched outside in he's here fixing others apartmentI live in a majority [redacted] community, everyone in the office is [redacted] Everything I need something fix I always have to wait a day or maybe two daysI pay my rent on time every monthI shouldn't have to wait that long to get my problems I have at this apartment fixThis is discrimination I'm [redacted] I have two small kids I can't have water leaking in my restroom that's not sanitaryWhen I notified the maintenance man as he was walking by to come fix or look at the leakHe told me to call the officeThe lady in the office (Claudia) lied again that she had notified him to come check the leakAny other time they would cut the water off as soon as there were a leak anywhereIt many times I try use the water in its off because it's a leak in someone else apartmentI informed the office about this leak problem around 11am Saturday morning on July 23,When I ask for someone higher than her she got loud in say there is no one that can handle this but meShe didn't handle anything, no one came out to checkShe refused to give me the informationTranslate Desired Resolution / Outcome Desired Resolution: Other (requires explanation) select Desired Outcome: Nothing has been done about the leak yetI'm waiting for them to come out to even look at the leak
Complaint Detail / Problem
UI", Verdana, Arial, Helvetica, sans-serif;">
Complaint Type:
Customer Service Issues
select
Problem:
I have a leak in my restroom water falling from the above apartment. It wet everything in my restroom. I have informed them three times. The lady in the office( Claudia) lied claiming the maintenance man lives far away but I watched outside in he's here fixing others apartment. I live in a majority [redacted] community, everyone in the office is [redacted]. Everything I need something fix I always have to wait a day or maybe two days. I pay my rent on time every month. I shouldn't have to wait that long to get my problems I have at this apartment fix. This is discrimination I'm [redacted]. I have two small kids I can't have water leaking in my restroom that's not sanitary. When I notified the maintenance man as he was walking by to come fix or look at the leak. He told me to call the office. The lady in the office (Claudia) lied again that she had notified him to come check the leak. Any other time they would cut the water off as soon as there were a leak anywhere. It many times I try use the water in its off because it's a leak in someone else apartment. I informed the office about this leak problem around 11am Saturday morning on July 23,2016. When I ask for someone higher than her she got loud in say there is no one that can handle this but me. She didn't handle anything, no one came out to check. She refused to give me the information.
Translate
Desired Resolution / Outcome
Desired Resolution:
Other (requires explanation)
select
Desired Outcome:
Nothing has been done about the leak yet. I'm waiting for them to come out to even look at the leak.
Complaint Detail / Problem UI", Verdana, Arial, Helvetica, sans-serif;"> Complaint Type: Customer Service Issues select Problem: I have a leak in my restroom water falling from the above apartmentIt wet everything in my restroomI have informed them three timesThe lady in the office( Claudia) lied claiming the maintenance man lives far away but I watched outside in he's here fixing others apartmentI live in a majority [redacted] community, everyone in the office is [redacted] Everything I need something fix I always have to wait a day or maybe two daysI pay my rent on time every monthI shouldn't have to wait that long to get my problems I have at this apartment fixThis is discrimination I'm [redacted] I have two small kids I can't have water leaking in my restroom that's not sanitaryWhen I notified the maintenance man as he was walking by to come fix or look at the leakHe told me to call the officeThe lady in the office (Claudia) lied again that she had notified him to come check the leakAny other time they would cut the water off as soon as there were a leak anywhereIt many times I try use the water in its off because it's a leak in someone else apartmentI informed the office about this leak problem around 11am Saturday morning on July 23,When I ask for someone higher than her she got loud in say there is no one that can handle this but meShe didn't handle anything, no one came out to checkShe refused to give me the informationTranslate Desired Resolution / Outcome Desired Resolution: Other (requires explanation) select Desired Outcome: Nothing has been done about the leak yetI'm waiting for them to come out to even look at the leak
Complaint Detail / Problem
UI", Verdana, Arial, Helvetica, sans-serif;">
Complaint Type:
Customer Service Issues
select
Problem:
I have a leak in my restroom water falling from the above apartment. It wet everything in my restroom. I have informed them three times. The lady in the office( Claudia) lied claiming the maintenance man lives far away but I watched outside in he's here fixing others apartment. I live in a majority [redacted] community, everyone in the office is [redacted]. Everything I need something fix I always have to wait a day or maybe two days. I pay my rent on time every month. I shouldn't have to wait that long to get my problems I have at this apartment fix. This is discrimination I'm [redacted]. I have two small kids I can't have water leaking in my restroom that's not sanitary. When I notified the maintenance man as he was walking by to come fix or look at the leak. He told me to call the office. The lady in the office (Claudia) lied again that she had notified him to come check the leak. Any other time they would cut the water off as soon as there were a leak anywhere. It many times I try use the water in its off because it's a leak in someone else apartment. I informed the office about this leak problem around 11am Saturday morning on July 23,2016. When I ask for someone higher than her she got loud in say there is no one that can handle this but me. She didn't handle anything, no one came out to check. She refused to give me the information.
Translate
Desired Resolution / Outcome
Desired Resolution:
Other (requires explanation)
select
Desired Outcome:
Nothing has been done about the leak yet. I'm waiting for them to come out to even look at the leak.