Bear Creek Design Group

Initial Business Response /* (1000, 5, 2015/11/08) */
The *** and BCDG disagree on what occurred and who is responsible for the delay in completing the remodel of their home
There are several subcontractors involved in the project other than BCDG
BCGD denies any responsibility for the
present situation, denies "code violations" and denies it has refused to finish its work
BCDG has suggested numerous solutions that have been rejected by the ***
BCDG is ready and willing to undertake any of these solutions when the *** wish to complete the remodel of their residence
Initial Consumer Rebuttal /* (3000, 7, 2015/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
BCDG was responsible for hiring the subcontractorsIt is in their contract to perform our project start to finishThey have not finished, nor managed the subs that they brought on our project or the budget or the time
They are denying everything that they were contracted to do in monthsIt has been and they have more than given up on the remaining punch list, as well as items in their contract
There are many remaining projects on our incomplete homeBCDG has minimally offered to fix a few of these but at our expenseWe've over paid BCDG for incomplete and incompetent workThe whole project was clearly not managed correctly and to the contract that they set forth
Final Consumer Response /* (4200, 15, 2015/12/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
BCBG was hired to manage this project start to finish and within a given budgetThe get an F for failing to do the work that we hired them to doBCBG has not made suggestions on how to finish this job, they have provided a few vendors that we can book ourselves and spend our time and our money cleaning up their inadequacies
You have made no effort to make this client happy and therefore, sticking with this Revdex.com ratingA discussion of refund for your over charges and inability to manage a budget would be more appropriate as a suggested solution
Final Business Response /* (4000, 17, 2015/12/28) */
BCDG continues to work on and is completing agreed to work with the client
BCDG also disagrees with the new claims made by the client