Bear Creek Labradors of Colorado

I have received my $from Bear Creek Labradors after months of promises We would have never paid a their required $deposit if it was non refundable Be very careful in dealing with these people and make sure you get their refund commitment in writing Case closed

[redacted] Sepember 28, 2016Dear Mr [redacted] , After committing to purchase a Labrador retriever puppy from our kennel and placing a $deposit on that puppy, he decided to go with another kennelAlthough the deposit represents a two way commitment of a purchase between seller and buyer, we did agree to send back the $despite our policy to not return deposits should one party not follow through on the commitment Unfortunately, we did not process that return of deposit in a timely manner after the email on August 14th As of yesterday, September 27, 2016, we have mailed that $check to [redacted] We anticipate he will receive it within the next weekThanks in advance for your timeSarah H [redacted] Bear Creek Labradors of Colorado [redacted]

Complaint: ***
I am rejecting this response because: She has promised our $refund in the past and is has not been sent I will accept this as settled only when my $arrives I would never have initiated this purchase if there was no promise of reimbursement should we decide to purchase a puppy elsewhere before theirs were born
Regards,
*** ***

I have received my $200 from Bear Creek Labradors after 3 months of promises.  We would have never paid a their required $200 deposit if it was non refundable.  Be very careful in dealing with these people and make sure you get their refund commitment in writing.  Case closed.

[redacted]
Sepember 28, 2016Dear Mr. [redacted], After committing to purchase a Labrador retriever puppy from our kennel...

and placing a $200 deposit on that puppy, he decided to go with another kennel. Although the deposit represents a two way commitment of a purchase between seller and buyer, we did agree to send back the $200 despite our policy to not return deposits should one party not follow through on the commitment.   Unfortunately, we did not process that return of deposit in a timely manner after the email on August 14th.  As of yesterday, September 27, 2016, we have mailed that $200 check to [redacted].  We anticipate he will receive it within the next week. Thanks in advance for your time. Sarah H[redacted]Bear Creek Labradors of Colorado[redacted]