Bears' Family Plumbing, Heating and Cooling LLC

Complaint: ***
I am rejecting this response because: I need to have a few more estimates on the the landscaping and tree damageThis should be completed by November 13th
Regards,
*** ***

After initial response to the resolution, the [redacted] and the company agreed to have the repair in the yard redone. We had an excavation crew go out and address each of the [redacted]'' concerns. We replace all he piping that was install previously, we took out the edging, we leveled out the low spot, clean outs were installed to their satisfaction. We also pulled out a bush that they wanted to get rid of. All areas were cleaned and the [redacted]' were able to supervise the completion of work step by step, and any questioned they had were answered. The tree that was damaged was taken care of by a tree company that the [redacted]' called out and the bill was forwarded to our company was paid in full. After all was said and done, I made one more phone call to [redacted] to make sure she was satisfied with the work and the completion of the resolution. She assured me she was very happy.

Complaint: [redacted]
I am rejecting this response because: I need to have a few more estimates on the the landscaping and tree damage. This should be completed by November 13th.
Regards,
[redacted]