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Beatty's Plumbing Company

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Reviews Beatty's Plumbing Company

Beatty's Plumbing Company Reviews (1)

The garbage disposal fell off the 1st time I turned it on and threw melon all over and because he would not come out for hours caused damage cabinet Bathroom tiles were moved and the seal not cleaned causeing toliet to over flow damaging wood floor in hall and tile in bathrooms Had another guy come in he also showed [redacted] what ws wrong the owner would not even try to make it right I told him all Iwanted was for at least the bathrooms floors redone because He tore them up he refused Told me to take him to courtDesired Settlementthe cost of labor and material to redo what he messed up in both baths and for sink repair from disposal not being fastened cost of estimant of 400 to 500.00 Tile cannot be match so all has to be replaced I have the wood for hallway so not asking for that or for kitchen because I would not be able to match the cupboard But the least he could do is to make my baths floors clean and tiles tight as they were before he messed up by not doing his job the tile was pushed under the toliet causing it to overflow into the hallway and the back one was pushed under also I have pixctures sorry not a very good typerBusiness Response /[redacted]/The tiles under the toilet was detached from the floor when I arrived. I set the tiles back neatly. The original service call was due to the toilet leaking onto the floor. Because of this existing leak the tiles are already loosened. There had to be another causes for the toilet to over-flow. The tiles are placed and set below the toilet floor flange and can not rise above the flange to prevent flushing. Someone must have place an object inside the toilet to cause the backup. Beatty's Plumbing is not responsible for the replace because the problem existed before we serviced the home. I told the woman that we are not responsible for the tile because it was damaged already. After I said this to her she then stated she will take us to court. In addition, I did not state "take me to court". I was told by the woman "to get out of my house." I did as she request.Consumer Response /[redacted]/Sep 12 at 8:45 PMMeTo Me Sep 12 at 8:45 PMI had a contractor here when this man came he will also back up the fact the job was not done right and that the man was rude and he said to take him to court I have tried several times to get him to at least pay for half of the cost for the flooring was about 7 years old but it was not loose we call at the first sign of moisture and ask that it be fixed and check the other he said both needed replaced and he messed up there as much as he did with the garbage disposal that flew off the sink when we turned it on for the first time and damage under there was caused by them also because I always keep a flower vase under the sink for over 45 yrs because when you live in the country up north you seem to always get a leak so it is a habit I have but did not ask for anything for that but the bathrooms are not so easy to redo when they would of been fine if he had done the job right I have to have it done now weather he pays or not but I sure hate a liar and that is what he did he lied when he stated he never said to take him to court and he lied about the tiles he damaged . I am not well nor is my husband but if we have to go to court then we well I have sent a question to the consumer protection and waiting for the reply and then If we cannot get any where then I guess court will be my only option and I will have the contractor explain what the company did wrongConsumer Response /[redacted]/IVe got the contractor here that is redoing the damages done by Beatty the damage is worse than we thought the flange was broke by them tilting toilet instead of lifting them to change the rings and they did did not remove old ring before forcing new one which was why it has been overlowing since beatty did them in Have picturesConsumer Response /[redacted]/When repair man did the work it was worst than thought cost of flooring and toilet repairs and labor costs are over a THOUSAND DOLLARS I have not heard anything back from anyone and Have talked to the home warranty company and having a list and compaint made to them they said they would work with me on getting this mess straighten out I am d still trying to get a answer from the so called plumber whoo did not do one job right and has caused me stres and a lot of money for what should of been a simple jobs but because he did not do it right I have been put in a postion to have to file a court judgement unless he or the warranty company makes this right Business Response /[redacted]/We stand behind our original statement of 8/21/14. The damages are not our responsibility.Consumer Response /[redacted]/(The consumer indicated he/she DID NOT accept the response from the business.)They have done nothing to make this right both bathrooms had the seals put in over the old seals and caused leakage under tile so it all had to be replaced and cleaned taking around 5 to 6 hours each bathroom paid labor Toliets had sewage so bad under them that we replaced them too for safety reasons don't want to get sick from the bacteria the floor trim was also soiled with sewage so it ahd to be changed which cause dus to have to paint to cover the spots caused by removing it and had to let the wall dry behind and around the rooms . We have been told that we should have the kitchen cabinet pulled out to make sure there is no damaget caused ny the disposal flying out and because he would not come out quickly it dried there and warpped the floor under sink not to mention the hours it took me to clean all the food off floor and under sink We have had all repairs done and the contractor is making up the total cost for us we are also sending the bill to [redacted] home warranty coompany but as far as these people go guess I will have to do as they said and take them to court as soon as my contractor gets thepaper work done . THIS HA BEEN A NIGHTMARE!!!! WE could not go to the bathroom without using plungers to make them to flush and the one toliet he put a handle on would not shut off without removing the lid

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Description: Plumbers, Plumbing - Renovation & Repair, Plumbing - Contractor

Address: 4602 Highway 17 S, New Bern, North Carolina, United States, 28562-8312

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