I have no idea what parts this customer wants, we have no email or phone records of discussing anything with Mr ***He will need to call us and let us know what he needsWE ANSWER OUR PHONES!!! IF WE MISS A CALL, WE CALL BACK, IF THERE WAS A MESSAGE RECORDED Thank You, *** [redacted] Hydra Fab
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
I received the remaining pieces of drill stem from Hydra Fab Two pieces seem to be used, but its better than none at all Now that we have received the remaining pieces we uncrated the drill machine We did not open it earlier because we feared returning it In comparing the machine to its list of items and specs provided by the manufacturer we seem to be missing the drilling manual and the mud pump cart Its specifies it on page of the attached sales brochure PDF is fine for the sales brochure, and a gift card to a national hardware chain (home depot) would be fine to secure a hand cart for the pump [redacted]
The items in question have already been shipped on 8/15, FedEx Freight, Tracking Number: [redacted] I apologize to Mr [redacted] , I thought he had been notified [redacted] Hydra-Fab
I have no idea what parts this customer wants, we have no email or phone records of discussing anything with Mr ***He will need to call us and let us know what he needsWE ANSWER OUR PHONES!!! IF WE MISS A CALL, WE CALL BACK, IF THERE WAS A MESSAGE RECORDED Thank You, *** [redacted] Hydra Fab
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
I received the remaining pieces of drill stem from Hydra Fab Two pieces seem to be used, but its better than none at all Now that we have received the remaining pieces we uncrated the drill machine We did not open it earlier because we feared returning it In comparing the machine to its list of items and specs provided by the manufacturer we seem to be missing the drilling manual and the mud pump cart Its specifies it on page of the attached sales brochure PDF is fine for the sales brochure, and a gift card to a national hardware chain (home depot) would be fine to secure a hand cart for the pump [redacted]
The items in question have already been shipped on 8/15, FedEx Freight, Tracking Number: [redacted] I apologize to Mr [redacted] , I thought he had been notified [redacted] Hydra-Fab