Beaumont Limousine Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below The purchase price was still ~$1,higher than agreed even after accounting for the tax issue.And while the issue with the seat was resolved, the dealer initially refused to address the problem Complete refusal When the issue was escalated to the manager, the manager also refused and told my wife that she was being unreasonable While the vehicle was returned with a clean seat that was attached, this was over an hour after they eventually agreed Regards, [redacted]

To whom it may concern, The customer is correct in stating the paperwork took a little more time than it should haveHowever we are at the mercy of the bank we financed the loan throughWith This being said [redacted] told us to collect first payment and then decided they wanted customer to call and pay itThe customer's credit report does not show any derogatory mark's in regards to there first paymentAlsoas far as the late fee's through the bank we got those waivedWe consider this issue to be resolvedThanks, Cory D***GM

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted]

Mrand Mrs [redacted] purchased this vehicle from us along with another vehicle while trading in one leased vehicle.? ? At the time of purchases, Ms [redacted] elected to add an extended warranty to extend coverage on her vehicle.? As a part of that purchase, Mrs [redacted] signed five different documents stating she was purchasing a warranty and two documents specifically accepting and acknowledging the purchase of the warranty.? If Mrs [redacted] would like to cancel the warranty she purchased, she can do so by visiting the dealership to sign a cancellation and decline form and the purchase price will be remitted to the lien holder of her loan to reduce the overall principle amount.? This can be done at any time during dealership hours.?

To Whom it may concern; ? Sale price of both vehicles were worked out with the salesmanNext they went to finance to get final figures with taxes and all fee's includedAt that time they made us aware that the final figures were a little off from what they had figuredWe explained that they were taking the rebate off the price before they figured sales taxWhich is not how it should be figured, Tax is figured before rebateFrom there we came to an agreement of total amount financed of 49,461.46, in which the customer signed a buyers order for that amount ? The van that they bought did have a minor issue of a seat stain and latching issue of the seatWe did not resist the fact that it needed to be taken care of it was a brand new vehicleBoth issues were taken care of at no cost to the customer ? There will be no action taken hereWe fill this should conclude the issue and assume resolved ? ?

After receiving this notice, we contacted Mr [redacted] about this issue.? Though our discussion, Mr***'s only remaining issue was the interest rate on his loan.? We did explain to Mr [redacted] that the interest rate is set by the lending institution and is based on his credit profile.? Based on our discussions with Mr***, we are considering this issue resolve.? Please contact us with any additional questions or concerns

After the initial discussion with Ms***, we contacted Jeep and determined that the vehicle Ms [redacted] purchased was indeed still under the factory powertrain warranty We also contacted her local Jeep dealership to facilitate the diagnosis of the issue and scheduled an appointment the next morning for Ms*** We are willing to further assist Ms [redacted] as necessary in diagnosing any issue with her vehicle

To Whom it may concern; Sale price of both vehicles were worked out with the salesmanNext they went to finance to get final figures with taxes and all fee's includedAt that time they made us aware that the final figures were a little off from what they had figuredWe explained that they were taking the rebate off the price before they figured sales taxWhich is not how it should be figured, Tax is figured before rebateFrom there we came to an agreement of total amount financed of 49,461.46, in which the customer signed a buyers order for that amount The van that they bought did have a minor issue of a seat stain and latching issue of the seatWe did not resist the fact that it needed to be taken care of it was a brand new vehicleBoth issues were taken care of at no cost to the customer There will be no action taken hereWe fill this should conclude the issue and assume resolved

Mrand Mrs [redacted] purchased this vehicle from us along with another vehicle while trading in one leased vehicle At the time of purchases, Ms [redacted] elected to add an extended warranty to extend coverage on her vehicle As a part of that purchase, Mrs [redacted] signed five different documents stating she was purchasing a warranty and two documents specifically accepting and acknowledging the purchase of the warranty If Mrs [redacted] would like to cancel the warranty she purchased, she can do so by visiting the dealership to sign a cancellation and decline form and the purchase price will be remitted to the lien holder of her loan to reduce the overall principle amount This can be done at any time during dealership hours

Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined the response? would not resolve my complaint.? For your reference, details of the offer I reviewed appear below Regards, [redacted] it was only part of the problemThe response of Rayskillman when I told them the Revdex.com was involved was I care less about the Revdex.com was what Rayskillman said to meAnd the interest rate is not the only problem it was being told a price and being given another If I was going to pay full price I would have picked the color of my choice Not except a color because of the supposed deal that was going to be givenI see now the whole set up from the startRayskillman Post rd my friend who works there showed me what screwing I tookExplained it There never was a $dollar off deal the whole deal doesn’t even come up with offBut was told that all day by Sid R [redacted] salesmanAnd even the others there told me offMy paper work proves and shows no such DealI’m the one who will suffer it’s my fault but goes to show you never sign paperwork without reading it firstBut being a Diabetic and being there all day and not eating a thing I was loopy and just thought they was great just like Post rd and was wrong in the endWorst car lot I’ve ever dealt with in my life ...LiarsI got a 9.69% interest rate a month after my chptwas dischargedAnd Rayskillman Greenwood got me almost 11% and Credit score is over points betterThey only care about the total amount of profit from a sale The young man told me the sale is now shared amongst all who are involved even financed guy all get a piece of the sale so the larger the amount the more they all share 4-ways ..I am just one man married yrs and my kids are serving in the United States ArmyMy year old son just went before the board and will be a yr old Sgt in the Army he also served 9/months in IraqBut will never trust Rayskillman again so wrongIn many waysTgecRayskillman that talks with me is not the same Rayskillman that talks to the Revdex.com you should hear the tone and different attitude when speaking with meAnd the response they gave to Revdex.com apparently they do care

Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and have determined that the response? would not resolve my complaint.? For your reference, details of the offer I reviewed appear below Regards, [redacted] ? I want to thank you for finally getting the title over to the BMV right before my plates expiredThank youI am not satisfied with the customer service and how this was handled at allNot only did I go through all the trouble and my time with this whole issueBut I also got disrespected by Joe G***I reported him to the general manager Colt and then when I call and speak to Lisa about the title that was correct on my vehicle trade inI told her I did not want to speak to Joe and she said no you need to and transferred the callHe gets on the phone, and says "Why did you lie to my boss, I never did any of those things you lied about to him" he was raising his voice to me the whole timeI explained to him that he should not treat customers this wayHe should have never confronted a customer about a problem they had with him in that matterNot only unprofessional but disrespectfulI would like an apology from being so disrespected and yelled atI have been called a liar, poor, and totally uncalled for

Ms [redacted] has received the paperwork to title and plate her vehicle.? The delay was a result of a funding issue related to the GM Financial and the IRS which we had no control over.? As mentioned by Ms [redacted] , we did provide her with a loaner car while we were working through the delay.? Additionally, we covered three car payments for Ms [redacted] to compensate for her not having her vehicle and for her inconvenience.? Please contact me with any additional questions.Regards,? Cory D***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

After the initial discussion with Ms***, we contacted Jeep and determined that the vehicle Ms*** purchased was indeed still under the factory powertrain warranty. We also contacted her local Jeep dealership to facilitate the diagnosis of the issue and scheduled an appointment the next
morning for Ms***. We are willing to further assist Ms*** as necessary in diagnosing any issue with her vehicle.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The purchase price was still ~$1,higher than agreed even after accounting for the tax issue.And while the issue with the seat was resolved, the dealer initially refused to address the problem. Complete refusal. When the issue was escalated to the manager, the manager also refused and told my wife that she was being unreasonable. While the vehicle was returned with a clean seat that was attached, this was over an hour after they eventually agreed
Regards,
*** ***

Ms*** has received the paperwork to title and plate her vehicle. The delay was a result of a funding issue related to the GM Financial and the IRS which we had no control over. As mentioned by Ms***, we did provide her with a loaner car while we were working through the
delay. Additionally, we covered three car payments for Ms*** to compensate for her not having her vehicle and for her inconvenience. Please contact me with any additional questions.Regards, Cory D***

Mrand Mrs*** purchased this vehicle from us along with another vehicle while trading in one leased vehicle. At the time of purchases, Ms*** elected to add an extended warranty to extend coverage on her vehicle. As a part of that purchase, Mrs*** signed five different
documents stating she was purchasing a warranty and two documents specifically accepting and acknowledging the purchase of the warranty. If Mrs*** would like to cancel the warranty she purchased, she can do so by visiting the dealership to sign a cancellation and decline form and the purchase price will be remitted to the lien holder of her loan to reduce the overall principle amount. This can be done at any time during dealership hours.

To whom it may concern, The customer is correct in stating the paperwork took a little more time than it should haveHowever we are at the mercy of the bank we financed the loan throughWith This being said *** told us to collect first payment and then decided they wanted customer to call
and pay itThe customer's credit report does not show any derogatory mark's in regards to there first paymentAlso. as far as the late fee's through the bank we got those waived. We consider this issue to be resolvedThanks, Cory D***GM

Ms*** purchased a vehicle and traded two vehicles. There was an issue of mis-matched vin numbers on one of the traded vehicles. Once the issue was discovered it was resolved and she was credited back the amount of her trade. When Ms*** purchased her vehicle it had not been
serviced so as a courtesy, she was given a loaner vehicle until the service was completed. Additionally, we have tried to contact Ms*** as her vehicle paperwork has been sent to the BMV.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** I want to thank you for finally getting the title over to the BMV right before my plates expiredThank youI am not satisfied with the customer service and how this was handled at allNot only did I go through all the trouble and my time with this whole issueBut I also got disrespected by Joe G***I reported him to the general manager Colt and then when I call and speak to Lisa about the title that was correct on my vehicle trade inI told her I did not want to speak to Joe and she said no you need to and transferred the callHe gets on the phone, and says "Why did you lie to my boss, I never did any of those things you lied about to him" he was raising his voice to me the whole timeI explained to him that he should not treat customers this wayHe should have never confronted a customer about a problem they had with him in that matterNot only unprofessional but disrespectfulI would like an apology from being so disrespected and yelled atI have been called a liar, poor, and totally uncalled for