I purchased a Zen Nail Salon gift card ($100) for nail services with a specific technicianWhen I called to make an appointment (less than a week of the purchase), I was told that the nail technician no longer worked thereI requested a full refund, explaining the situation and since the coupon did not stipulate that I could not have a refundThe owner (Anna) spoke with me over the phone and said that I could come in on Sunday (9/25) to get a check, since they did not return to credit cardsI arrived on Sunday and she was not present, her worker called and she said she did not have checksI asked if she would apologize for having me drive out to Skokie from ChicagoShe said she would not and I told her I would have friend come to get the check on Monday at 1:pm (9/26)My friend did not have the coupon, only the coupon number ( [redacted] since this is what the worker asked me for and I was not told that I needed the couponThey refused having a scanned copied, pdf sent to them at
I purchased a Zen Nail Salon gift card ($100) for nail services with a specific technicianWhen I called to make an appointment (less than a week of the purchase), I was told that the nail technician no longer worked thereI requested a full refund, explaining the situation and since the coupon did not stipulate that I could not have a refundThe owner (Anna) spoke with me over the phone and said that I could come in on Sunday (9/25) to get a check, since they did not return to credit cardsI arrived on Sunday and she was not present, her worker called and she said she did not have checksI asked if she would apologize for having me drive out to Skokie from ChicagoShe said she would not and I told her I would have friend come to get the check on Monday at 1:pm (9/26)My friend did not have the coupon, only the coupon number (*** since this is what the worker asked me for and I was not told that I needed the couponThey refused having a scanned copied, pdf sent to them at
Terrible experience They play to neighborhood politics If you are not liked or different in any way watch out, you will find a complaint written about you Fake complaints, about supposed unauthorized parking in front of your house or not using paid vendors for yard upkeep are common The yard reviews consists of driving by your house and taking pictures from the car, when they actually show up Don't take their observations seriously, as most are fake They come across as very difficult as a strategy to discourage one from reaching out to them for any assistance
I purchased a Zen Nail Salon gift card ($100) for nail services with a specific technicianWhen I called to make an appointment (less than a week of the purchase), I was told that the nail technician no longer worked thereI requested a full refund, explaining the situation and since the coupon did not stipulate that I could not have a refundThe owner (Anna) spoke with me over the phone and said that I could come in on Sunday (9/25) to get a check, since they did not return to credit cardsI arrived on Sunday and she was not present, her worker called and she said she did not have checksI asked if she would apologize for having me drive out to Skokie from ChicagoShe said she would not and I told her I would have friend come to get the check on Monday at 1:pm (9/26)My friend did not have the coupon, only the coupon number ( [redacted] since this is what the worker asked me for and I was not told that I needed the couponThey refused having a scanned copied, pdf sent to them at
I purchased a Zen Nail Salon gift card ($100) for nail services with a specific technicianWhen I called to make an appointment (less than a week of the purchase), I was told that the nail technician no longer worked thereI requested a full refund, explaining the situation and since the coupon did not stipulate that I could not have a refundThe owner (Anna) spoke with me over the phone and said that I could come in on Sunday (9/25) to get a check, since they did not return to credit cardsI arrived on Sunday and she was not present, her worker called and she said she did not have checksI asked if she would apologize for having me drive out to Skokie from ChicagoShe said she would not and I told her I would have friend come to get the check on Monday at 1:pm (9/26)My friend did not have the coupon, only the coupon number (*** since this is what the worker asked me for and I was not told that I needed the couponThey refused having a scanned copied, pdf sent to them at
Terrible experience They play to neighborhood politics If you are not liked or different in any way watch out, you will find a complaint written about you Fake complaints, about supposed unauthorized parking in front of your house or not using paid vendors for yard upkeep are common The yard reviews consists of driving by your house and taking pictures from the car, when they actually show up Don't take their observations seriously, as most are fake They come across as very difficult as a strategy to discourage one from reaching out to them for any assistance