Beauty Marks Permanent Cosmetics

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11116865, and find that this resolution is satisfactory to me Sincerely, Yolanda [redacted]

Again we can resolve any issues in service Vehicle in question is under extended warranty I wil be happy to cove the cost of a rental car needed while repairs are made Customer just needs to contact he sales rep And let him know about this responsemarvin

Vehicle was in service on 07/29/cust had driven approximately miles since purchase date We had not been contacted with any issues with the vehicle until now Vehicle was sold with a day mile warranty free from us We offered to pay for any work on the vehicle she might need even though our day mile warranty had come and gone We also offered to give her a ride home to look at her other concerns with the vehicleShe refused [redacted] General manager

Our general manager Marvin Pinckney is communication wth this customer We ordered a part that should fix the issue and promised a loaner vehicle while the work is to be completed thksmetro ford

Initial Business Response /* (1000, 5, 2015/06/29) */
Contact Name and Title: *** ***
Contact Phone: XXXXXXXXXX
Contact Email: ***@yahoo.com
Ex employee,s fathers carChose to go with a non ford engine and unfortunately it is taking a long time to get all the partsWill be
finished as soon as possible
Initial Consumer Rebuttal /* (3000, 7, 2015/06/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this response for several reasons;
he is not specifying when will my truck be completed I will need an specific target date, also he did not mentioned anything in regards to the price agreement I will need a written price confirmation to accept his responseon a separated note I have been using public trasportation to commute to and from worklast but not least it is my undertanding that ford can not hold a vehicle for more than 30days in their shop for repairs
best regards,
*** *
Final Consumer Response /* (3000, 20, 2015/08/24) */
Response
We are still waiting on parts
Thanks
***
Metro ford Chicago
please respond upon receipt
Sent from my iPad
Final Business Response /* (4000, 22, 2015/08/25) */
Response
We are still waiting on parts
Thanks
***
Metro ford Chicago
please respond upon receipt
Sent from my iPad

There is too much information so that I can not see what the customer is looking for Please respond with the resolution and why.thks*** metro ford

Our general manager Marvin Pinckney is communication wth this customer.  We ordered a part that should fix the issue and promised a loaner vehicle while the work is to be completed thksmetro ford

Vehicle was in service on 07/29/2016 cust had driven approximately 2300 miles since purchase date.  We had not been contacted with any issues with the vehicle until now.  Vehicle was sold with a 30 day 1000 mile warranty free from us.  We offered to pay for any work on the vehicle she...

might need even though our 30 day 1000 mile warranty had come and gone.  We also offered to give her a ride home to look at her other concerns with the vehicle. She refused.  [redacted]General manager

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted] yes I did take my car in for service in yesterday my car was serviced and he told me himself that I had to pay out of pocket for my services and if something was wrong I should use my extended warranty and pay the deductible they checked my car and said nothing was wrong I called ford corporate office and my husband and they said they were suppose to inspect the car oil brakes and everything before they sold me that car he tried to make me pay for the oil change util I called them then he got irritated and said give her a oil change this is not how I want to start my day after he spoke with my husband he is a lie if he he said he gave me only a 1000 mile warranty tell him to present it it should be in his paper work with my signature he is a [redacted] and a [redacted] I called them on multiple accession on June 17 I spoke with him he told me to bring my car in between 11and 1 pm I became ill on June 24 at 8:30 I had an appointment the trans tech was not working that day and they gave me an appointment for Friday  and that's when I went in yes they tried to give me a ride home I needed to know what was going on with my car before I went anywhere you got me once and the car is doing the same thing metro ford is a rip off and because I'm a woman they though it was ok to just put me in a car and send me on my way

Again we can resolve any issues in service.  Vehicle in question is under extended warranty.  I wil be happy to cove the cost of a rental car needed while repairs are made.  Customer just needs to contact he sales rep.  And let him know about this response. marvin

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11116865, and find that this resolution is satisfactory to me.
Sincerely,
Yolanda [redacted]