Beauty N Bargains

Review: Here is the situation I’m seeking to resolve.

On Dec. 22, 2014, I ordred from Beauty N Bargain’s online store a two-pack (two bottles) of Bath & Body Works’ Very Festive Pomegranate bath & shower gel. I paid for this order via Paypal (which takes the payment directly from my checking account). The total cost was $23.87. Beauty N Bargain’s Web site says they ship within 48 hours – but to date, I have not received this order and I am unable to reach [redacted], who is listed as the owner of this business.

Ideally, the resolution I would like is to have the product(s) shipped to me – but in lieu of that, I would like [redacted] to refund the money that was paid to her business.

I appreciate your help with this, as I don’t know of any other way to reach this woman or get my order sent or my money back.Desired Settlement: see Attached document

Revdex.com

Response:

Dear [redacted] :

This letter is in regards to your complaint submitted on 1/12/2015 12:00:00 AM against Beauty N Bargains and assigned complaint ID [redacted]

The business response is either below or attached. You have 8 calendar days to submit your response back to the Revdex.com. If no response is received, we will assume that your complaint has been resolved.

The text of your dispute may be publicly posted on the Revdex.com website (Revdex.com reserves the right to not post in accordance with Revdex.com policy). Please do not include any personally identifiable information in describing the nature of your complaint. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. Revdex.com may redact your complaint to protect privacy rights and to remove inappropriate language.

If you have any questions, please contact us at [redacted] between 9:00 a.m. and 4:00 p.m. or by email at [redacted]

Regards,

Dispute Resolution/Charity Review[redacted]