Beauty Samples LLC

Thank you for your corresponding message regarding this consumer complaint from our customer: Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriously Per our records, the order was placed on June 23, and delivered via USPS on June 27, Please see confirmation below This can be verified through the tracking number provided The customer called in to cancel future orders, which has been done 06/23/07:21pm Order Created tracking # [redacted] Tracking Number: [redacted] deliveredOn TimeExpected Delivery Day: Monday, June 27, 2016Product & Tracking InformationPostal Product:First-Class Package ServiceFeatures:USPS Tracking®DATE & TIMESTATUS OF ITEMLOCATIONJune 27, , 11:amDelivered, In/At Mailbox [redacted] Your item was delivered in or at the mailbox at 11:am on June 27, in [redacted] ***

Complaint: ***
I am rejecting this response because: I did not receive the packagePerhaps it was placed in the wrong mailbox, but I did not receive itI also feel that they have a deceptive business practiceBy saying "only pay for shipping" and in the fine print, (that I know I should have read closer), that you have to call back within days to cancel or they will bill you the $I was directed to their sight from a "Free Sample's" sight and feel I was misledThere are also numerous complaints on-line about this same company
Regards,
*** ***

Thank you for your corresponding message regarding this consumer complaint from our customer: Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriously.   Per our records, the order was placed on June 23, 2016 and delivered via USPS on...

June 27, 2016    .  Please see confirmation below.   This can be verified through the tracking number provided.  The customer called in to cancel future orders, which has been done.  06/23/2016 07:21pm Order Created tracking #[redacted]Tracking Number: [redacted]deliveredOn TimeExpected Delivery Day: Monday, June 27, 2016Product & Tracking InformationPostal Product:First-Class Package ServiceFeatures:USPS Tracking®DATE & TIMESTATUS OF ITEMLOCATIONJune 27, 2016 , 11:19 amDelivered, In/At Mailbox[redacted]
Your item was delivered in or at the mailbox at 11:19 am on June 27, 2016 in [redacted].