Initial Business Response /* (1000, 15, 2017/11/06) */
I would like to explain my side of the story on the complaintThe skylight is the issue here there leakingWhen we were doing this job we told customer that these skylights that we were putting in were no good and would have problems down the
roadSure enough, a year later problems beganThe customer said this is what their insurance allowed forWe've been back at least three times to fix but no success
Initial Consumer Rebuttal /* (3000, 18, 2017/11/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No they never to told me anything about the skylights, as to insurance payed for the roof repair repair and the skylights we're not included in insurance claimI requested the skylight replacement in addition to the roof repair
I still need the leak repaired
Initial Business Response /* (1000, 15, 2017/11/06) */
I would like to explain my side of the story on the complaintThe skylight is the issue here there leakingWhen we were doing this job we told customer that these skylights that we were putting in were no good and would have problems down the
roadSure enough, a year later problems beganThe customer said this is what their insurance allowed forWe've been back at least three times to fix but no success
Initial Consumer Rebuttal /* (3000, 18, 2017/11/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No they never to told me anything about the skylights, as to insurance payed for the roof repair repair and the skylights we're not included in insurance claimI requested the skylight replacement in addition to the roof repair
I still need the leak repaired