Beaverton Gutter Cleaning

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I am not happy with this responseThe complaint is as follows [redacted] pulled OUR creditI do not have anything on my credit other than a Foreclosure years ago [redacted] DID tell us that I [redacted] was not eligable for an FHA loanThis has not been addressedI am eligable [redacted] TOLD my husband I was not eligable and that is NOT a factI AM eligableI have been eligable since 7/4/I have supporting documents from the FHA help line [redacted] DID not pull [redacted] or he would have known I AM eligableI was a wreck after he flat out gave us incorrect information, I thought I could not buy a homePlease address my complaint, not ***'s version of a bogus storyWe want the inquires removed from our credit period! By the way ***We were the potential customers, NOT the realtor you work withWe don't care about a long standing relationship with a realtor that was too busy to show a homeLet's make this CLEARWe were Bright Mortgage potential customers [redacted] was unprofessional, he made the decesion on his own, to dump us off [redacted] answer the questionHOW did you come to the conclusion I was NOT eligable for an FHA loanIt is not a factIf you had truly pulled [redacted] you would have known [redacted] really an angry customer using offensive language, handle it like a man[redacted] never even answered our main question, which was "When is my wife [redacted] eligable for an FHA loan? Why couldn't he do thatOh he didn't pull [redacted] period! Regards, [redacted]

Mrs. [redacted],We apologize that we were not able to satisfy your questions with our previous response.  Unfortunately, during a prequalification period, we may or may not have final answers that an underwriter would have at the approval stages.  Again, we apologize for any inconvenience.  Bright Mortgage is under no obligation to fund a loan.  We make no commitments to lend until there is a final cleared to close.  Is it possible for a borrower who has a foreclosure in the past to obtain a mortgage?  Absolutely.  Are there various waiting periods that have varying qualification standards?  Yes.  Those range from 1-7 years, depending on the type of mortgage.  In your specific example, it could have been 4 years, depending on the information received.Either way, we have responded to the best of our ability, explained that we stopped working on the loan package when we received a text to stop working on it, and we will not be able to assist further, unfortunately.  Please allow us the opportunity for closure on this situation.Thank you,[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I am not happy with this response. The complaint is as follows. [redacted] pulled OUR credit. I do not have anything on my credit other than a Foreclosure 4 years ago. [redacted] DID tell us that I [redacted] was not eligable for an FHA loan. This has not been addressed. I am eligable. [redacted] TOLD my husband  I was not eligable and that is NOT a fact. I AM eligable. I have been eligable since 7/4/2014. I have supporting documents from the FHA help line. [redacted] DID not pull [redacted] or he would have known I AM eligable. I was a wreck after he flat out gave us incorrect information, I thought I could not buy a home. Please address my complaint, not [redacted]'s version of a bogus story. We want the inquires removed from our credit period! By the way [redacted]. We were the potential customers, NOT the realtor you work with. We don't care about a long standing relationship with a realtor that was too busy to show a home. Let's make this CLEAR. We were Bright Mortgage potential customers. [redacted] was unprofessional, he made the decesion on his own, to dump us off.  [redacted] answer the question. HOW did you come to the conclusion I was NOT eligable for an FHA loan. It is not a fact. If you had truly pulled [redacted] you would have known. [redacted] really an angry customer using offensive language, handle it like a man.[redacted] never even answered our main question, which was "When is my wife [redacted] eligable for an FHA loan? Why couldn't he do that. Oh he didn't pull [redacted] period! Regards,[redacted]