Becht Pride Cleaning & Residential Services

Initial Business Response /* (1000, 8, 2016/06/28) */
I first must be sure to include there will be litigation over this matter and I do not intend to resolve this issue here
This was theft of services
The remarks this couple are stating are entirely untrueThey seeked us out with the
intention to exploit our services and cancel the checkOur services were performed exactly as we agreed with 100% satisfaction from an adult left to watch over us and inspect our work when completedAll of us were present and witnessed thisShe approved our work and we leftI would certainly hope that the Revdex.com does not allow a complaint to be posted with personal ridicule, slander, and libelThe only way to further respond with this would be to defend every statement madeThe opportunity to "beat feet" as so eloquently worded would have certainly been done as in ALL the 10+ years I have done businessExcept that was not their goal as they canceled the check less than an hour after we left
Initial Consumer Rebuttal /* (3000, 10, 2016/07/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First of all, I would like to speak to Home Matters Cleaning Service continued threat of litigation
I welcome litigating my case before a Judge in the Court of LawMy case along with my documented evidence has been prepared for over a month nowTo date, I haven't received notice of Home Matters Cleaning Service taking legal action against me
The most conclusive way to substantiate the legitimacy of my complaint is to provide a few of the many documented pictures showing the substandard quality of Home Matters Cleaning Service work
Our house guest never gave approval nor was she given authority to approve *** dollars worth of work we were paying forShe was there to keep watch over our home in our absenceThis argument is ludicrous
In addition, this woman, the owner of Home Matters Cleaning Service showed up at my husbands workplace to submit a bid for advertised office cleaning helpMy husband had first spoken to her there, regarding our residential window cleaning
She must have forgotten about this initial conversation which led to us hiring her in the first place
Her claim that we seeked her out to pull a "theft of service scam" for free window cleaning is absurd
Honestly, I have not idea how to resolve this issueAs I've stated in my original complaint, I'm willing to pay Home Matters Cleaning Service for the small portion of the job they completedAccording to what I found on Groupon that would be *** for interior and exterior cleaning of windows sills includedSince they failed to clean the sill I would pay them lessHowever they did clean mini blinds so I'm willing to pay them the full *** I will provide the Groupon Coupon in the attached file