We took my dogs(3) to be boarded for a weekendOur schnoodle was savagely killed by a very large dogBed & biscuits staff waited for owners of the business to arrive to take our dog to the hospital, Bed and Biscuits will not tell us the dogs name or the dogs owners name that killed our dog
Do not take your pet here! The first experience was good But after the initial stay, the services paid for are not deliveredOn two separate occasions I've found this outThe first time I attributed it to a mix upThe second time it's clear its their business practiceWhen I picked up my pup I asked for her bed and toys that were dropped off with herI went in back to help look for her things and I saw the kennel she was in - just a food dish, water dish and hard concrete floorNOTHING ELSE!
They eventually found her bed in a closet, her toys were found in a bag and had never been taken out as they were still stickered from drop offThey don't give you a copy of the bill until after checkoutBe warned you will be overcharged and they will blame it on the computersWhen I asked for a refund I was told they didn't know how so they would issue a credit to my accountWhen I asked to apply the credit, the owner told me no credit existed and I had to argue for itI have seen her yell at employees in front of customers - not sure how I feel about upset employees taking care of my pup when they are ticked off at their boss
We took my dogs(3) to be boarded for a weekend. Our schnoodle was savagely killed by a very large dog. Bed & biscuits staff waited for owners of the business to arrive to take our dog to the hospital, Bed and Biscuits will not tell us the dogs name or the dogs owners name that killed our dog.
We took my dogs(3) to be boarded for a weekendOur schnoodle was savagely killed by a very large dogBed & biscuits staff waited for owners of the business to arrive to take our dog to the hospital, Bed and Biscuits will not tell us the dogs name or the dogs owners name that killed our dog
Do not take your pet here! The first experience was good But after the initial stay, the services paid for are not deliveredOn two separate occasions I've found this outThe first time I attributed it to a mix upThe second time it's clear its their business practiceWhen I picked up my pup I asked for her bed and toys that were dropped off with herI went in back to help look for her things and I saw the kennel she was in - just a food dish, water dish and hard concrete floorNOTHING ELSE!
They eventually found her bed in a closet, her toys were found in a bag and had never been taken out as they were still stickered from drop offThey don't give you a copy of the bill until after checkoutBe warned you will be overcharged and they will blame it on the computersWhen I asked for a refund I was told they didn't know how so they would issue a credit to my accountWhen I asked to apply the credit, the owner told me no credit existed and I had to argue for itI have seen her yell at employees in front of customers - not sure how I feel about upset employees taking care of my pup when they are ticked off at their boss
We took my dogs(3) to be boarded for a weekend. Our schnoodle was savagely killed by a very large dog. Bed & biscuits staff waited for owners of the business to arrive to take our dog to the hospital, Bed and Biscuits will not tell us the dogs name or the dogs owners name that killed our dog.