Bedard Medical did refund the 41.00 for the Bra that was returned. Although it is not our policy to refund items that are not resalable, the customer did receive her cash back.
Mr. [redacted], I‘m sorry you feel we did not meet your customer service expectations during your recent experience with Bedard Medical, Inc. Thankyou for bringing your unfavorable contact to our attention. We are a nationally accredited company and we take the rules and regulations put forth to be...
accredited, seriously. We have taken your multiple concerns regarding yourpower wheelchair seriously and have made appropriate repairs in a timelymanner. Upon receiving this complaint we have tried several times to contact you over the phone to set up atime for one of our technicians to visit you. We attempted to stop by yourresidence which is located over 20 miles away from our facility but you werenot home. We would very much like to resolve the issue you are having with your joystick.
Bedard Medical did refund the 41.00 for the Bra that was returned. Although it is not our policy to refund items that are not resalable, the customer did receive her cash back.
Mr. [redacted], I‘m sorry you feel we did not meet your customer service expectations during your recent experience with Bedard Medical, Inc. Thankyou for bringing your unfavorable contact to our attention. We are a nationally accredited company and we take the rules and regulations put forth to be...
accredited, seriously. We have taken your multiple concerns regarding yourpower wheelchair seriously and have made appropriate repairs in a timelymanner. Upon receiving this complaint we have tried several times to contact you over the phone to set up atime for one of our technicians to visit you. We attempted to stop by yourresidence which is located over 20 miles away from our facility but you werenot home. We would very much like to resolve the issue you are having with your joystick.