Bedard Pharmacy & Medical Supplies

Mr***, I‘m sorry you feel we did not meet your customer service expectations during your recent experience with Bedard Medical, IncThankyou for bringing your unfavorable contact to our attentionWe are a nationally accredited company and we take the rules and regulations put forth to be accredited, seriouslyWe have taken your multiple concerns regarding yourpower wheelchair seriously and have made appropriate repairs in a timelymannerUpon receiving this complaint we have tried several times to contact you over the phone to set up atime for one of our technicians to visit youWe attempted to stop by yourresidence which is located over miles away from our facility but you werenot homeWe would very much like to resolve the issue you are having with your joystick

Bedard Medical did refund the for the Bra that was returnedAlthough it is not our policy to refund items that are not resalable, the customer did receive her cash back

Mr***, I‘m sorry you feel we did not meet your customer service expectations during your recent experience with Bedard Medical, IncThankyou for bringing your unfavorable contact to our attentionWe are a nationally accredited company and we take the rules and regulations put forth to be
accredited, seriouslyWe have taken your multiple concerns regarding yourpower wheelchair seriously and have made appropriate repairs in a timelymanner. Upon receiving this complaint we have tried several times to contact you over the phone to set up atime for one of our technicians to visit youWe attempted to stop by yourresidence which is located over miles away from our facility but you werenot homeWe would very much like to resolve the issue you are having with your joystick