Bedford Condominium Association

I personal know the new renter and was informed they moved in days after we turned the keys in on the 30th of June I even have a recording they left letting me out of my lease and that it was all ready rented back outPer the Arizona landlord Tenant act if I break my lease I have to pay the rest of the lease out, but it also stated if it's re-rented out with no loss to them they haven't a leg to stand onIt's enviable for them to clean, paint, etcBut not at my expense, especially when I was refused a walk threwThe house wasn't even clean when we moved in We have pictures from before and afterThey informed us it was clean enough for themI'd hate to see their houseYazmin can't say a thing she left the company and the women who took over for her left the message letting us out of our lease I have that voice mail alsoAll the evidence I have if this isn't rectified, I'll be filling a small claims suit against John EPrescottThen he can fly here and try and fight me in court, he's not going to be happy having to come down here to look like a fool from his company with all the evidence I have along with witnesses from my old neighborhood (for which the property is located) oh ill be bringing them tooI've already asked them

This tenant did rent from us for about years and moved out years ago They were on lease through the end of December, 2015, but broke their lease and moved out in July We were able to re-lease the home quickly, and the new lease began on July 15, so the new tenant had a pro-rated rent We charged the past tenant rent from July through July 15, per their lease agreement and the Landlord and Tenant Act We did not charge anyone double rent, as that is against the law

the matter of the fact is the transfer fees of leasing fee of and I prepaid a cleaning deposit of I was not charged extra for any issues with the property mind you when I moved in in the property was filthy which I have provided them numerous picturesit took me two days to cleanmold pet feces etcits not allowing me to attach more documents that I would like to submit as proof/backup

I have spoken to the tenant and agreed to waive some of the charges, but have not heard back from him to see if he is agreeable to that

We refunded the money that was deducted for the broken window in error. The only charges to his deposit were for rent, not administrative fees. This has been clearly explained to him, and he has already picked up the balance of his deposit from our office

I have attached a copy of the lease for the tenant that moved in on July 15, after Mr*** moved out. Mr*** was charged rent for July 1-15. That rent is non-negotiable. There was also a $non-refundable deposit. We would like to know what other charges he is disputing to determine if there is anything we can waive for him

This tenant broke her lease, as has been explained to her numerous times. All of the charges are written in the original lease that she signed. I have attached pictures that show the poor condition the home was left in. The owner of the property was very disappointed to see the
property when she moved out compared to when she moved in. All of the charges have been reviewed, and they are all justified. Some people just refuse to accept responsibility for their actions

the matter of the fact is the transfer fees of 1487 leasing fee of 305 and I prepaid a cleaning deposit of 200. I was not charged extra for any issues with the property mind you when I moved in in 2012 the property was filthy which I have provided them numerous pictures. it took me two days to clean. mold pet feces etc. its not allowing me to attach more documents that I would like to submit as proof/backup.

This tenant did rent from us for about 5 years and moved out 2 years ago.  They were on lease through the end of December, 2015, but broke their lease and moved out in July.  We were able to re-lease the home quickly, and the new lease began on July 15, so the new tenant had a pro-rated...

rent.  We charged the past tenant rent from July 1 through July 15, per their lease agreement and the Landlord and Tenant Act.  We did not charge anyone double rent, as that is against the law.

We have responded numerous times to all of this ex-tenant's questions, including copies of invoices, pictures, lease agreement, etc.  Because she broke her lease, we are responsible to the owner of the property to charge her for the items required in her lease agreement.  She also left a lot of things in the home that had to be removed.  The owner is aware of the condition of the home when she left and the terms of the lease agreement and is not willing to make any exceptions to the contract just to help our rating with the Revdex.com.  The owner of the property is actually our client and we have fiduciary duties to him as such.

I personal know the new renter and was informed they moved in 3 days after we turned the keys in on the 30th of June 2015. I even have a recording they left letting me out of my lease and that it was all ready rented back out. Per the Arizona landlord Tenant act if I break my lease I have to pay the rest of the lease out, but it also stated if it's re-rented out with no loss to them they haven't a leg to stand on. It's enviable for them to clean, paint, etc. But not at my expense, especially when I was refused a walk threw. The house wasn't even clean when we moved in.  We have pictures from before and after. They informed us it was clean enough for them. I'd hate to see their house. Yazmin can't say a thing she left the company and the women who took over for her left the message letting us out of our lease I have that voice mail also. All the evidence I have if this isn't rectified, I'll be filling a small claims suit against John E. Prescott. Then he can fly here and try and fight me in court, he's not going to be happy having to come down here to look like a fool from his company with all the evidence I have along with witnesses from my old neighborhood (for which the property is located) oh ill be bringing them too. I've already asked them.

The Arizona [redacted]’s  mission is to offer protection to the Arizona consumers in the real estate transaction, therefore, This request for investigation is pertinent since there was a transaction involving a consumer-(Mr. [redacted]), a licensee-(Mrs. Debra Crosman), and brokerage (PRS Property Management where intervention is deemed necessary by the Arizona [redacted] to protect the consumer from a clear pattern of abuse based on my own personal experience, a clear pattern gathered from online reviews, Revdex.com open and closed complaints, Yelp online reviews with similar complaints about tenant’s security deposit being withheld without good cause by PRS Property Management. .  Facts: PRS Property Management is holding $875. Security Deposit from tenants unlawfully  for end of lease at [redacted] [redacted]PRS Property Management They refused to do a joint inspection at move out June 30th and July 7th, 2017.PRS Property Management  deducted a large amount for a broken window in the master bedroom with the intent of keeping more of the security deposit, this was noted in the Move in sheet and evidenced by photos as existing damage.  PRS Property Management  deducted a large amount for a “admin fee” and refused to disclose in advance what and why the amounts were deducted and would not release the check.  The keys were returned to Landlord at the home as instructed by telephone the day of the move out on June 30th, they didn't want to do the inspection with us and gave us the instructions to leave the keys at the home and not to wait for them.  They still did not want to do the joint inspection even after I requested it in person and neither after I submitted it in writing and they turned it down every time.   The company is not acting in good faith and does not care about the customers and want to illegally keep the public’s security deposits by finding false excuses such as a cracked window in the master bedroom which is noted in their move in sheet and evidenced by a photo taken at move in as an existing damage.   Lease was ended properly by tenant on June 30th, 2017, with a 30 days prior notice as agreed, we asked for a joint inspection, We asked for a joint inspection prior to move out and 2 days before the 30th of June and again in writing on July 8th approx. Salesperson refuses and also refuses to refund the security deposit for [redacted] [redacted] Salesperson Refuses to provide a full accounting of why there are deductions and sends check for incorrect amount.  They failed to disclose the total amount of the check they were sending by us mail even after repeated requests.   Prior to sending the check via us mail, they refused to provide the amount until my wife asked and they wanted her to sign off for the incorrect amount of the check and the reasons the check was not refunded in full.  The keys were returned to the rental home on time the day of move out we called ahead of time and they instructed us to leave the keys in the property.  We asked for a joint inspection and they refused to do a joint inspection for no good reason in violation of the Az Landlord Tenant Act.   They are illegally withholding the amount of $875 and according to the AZ Landlord tenant act , they also now owe twice the amount for failing to refund the money within 14 days to tenant.  I have done some research on the Revdex.com and found strikingly similar instances where this is done systematically to customers and their security deposit is illegally withheld and taken away without reason to do so.   This company is violating the AZ Landlord Tenant Act Article 2 – Landlord Obligations 33-1321 Security deposits 33-1322 Disclosure and tender of written rental agreement.   For the customer protection, the company should be investigated to protect the consumer because they appear to be systematically and regularly doing this to the public at the end of their leases.   There are very clear indications that there are illegal activities being conducted by Debra Crosman regarding the former tenant's security deposit and the awful difficult way process of getting them to return the security deposits to tenants in general by the amount of complaints online and on the Revdex.com and the rest of the staff including the broker who has full knowledge of this activities and has failed to resolve the issues even after multiple complaint have been filed with the Revdex.com and company still refuses to do right by the consumer.  This company is taking advantage of their clients, customers and tenants by unfairly denying a joint inspection as required by law in each case they handle and rather doing their own inspection without the tenant present to the detriment of the tenants.  Please review a sample of their end of lease processes and you will find that there is a clear pattern of abuses and illegal activities that are contrary to the ethical and fair business practices of a professional property management company.  There are numerous similar instances on the Revdex.com where tenants tried unsuccessfully to get their security deposit back just like us and a large amount of online complaints as well.       Attached is the denial of the joint inspection after it was requested in writing for the 3rd or 4th time.

We mailed the information and check to the forwarding address given to us by Mr. [redacted] within the time limit the statutes allow.  It was mailed by certified mail and returned to our office because he did not pick it up at the Post Office.  When it was returned, we notified him.  His...

wife came to our office to pick it up, but asked for a copy of it before taking the envelope.  When she saw that there were deductions from the deposit, she refused to take it and left.  We are still holding the original deposit information form and the check for them, which they are aware of.