Bedford Park Motors Ltd

Review: To make a long story short I took my car to this shop back on march cause my car was getting a code of [redacted] and was misfiring from 3 coils so they told me I should get a full tune up plus other fixes which would have my car running like new the price was almost 1500 so I said ok lets do it when they call me to pick up the car I drove it one block the engine light came on I rushed back and asked what was going on he told me to leave the car and to pick it up the next day I did just that but that was the start of me having to bring the car back over and over he kept telling me it was diffrent things like fuel pump regulators fuel injectors in all I spent 3250 in this shop and my car kept breaking down I finally took it to a real shop and they told me the reason why my car kept breaking down was because I had the wrong spark plugs put into my car they put these cheap 5 doller plugs into my car my car is a 2007 audi a6 4.2 one spark plug cost 28 dollers each so I had to pay another 1400 to get the job done right. Dealing with this shop was a nightmare i'm in the process of taking them to court I have all my proof receipts and spark plugs and cant wait to see them in courtDesired Settlement: I want a full refund of all the money I had to put into this car because of the huge and costly mistake this shop made

Consumer

Response:

At this time, I have been contacted directly by Bedford Park Motors Ltd regarding complaint ID [redacted], however my complaint has NOT been resolved because:

he admited to his mistake but those not want to give me a full refund like I requested

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Sincerely,