We issued a refund check to Mr [redacted] **.We feel as the sole remedy for the work is to refund what we had charged himSince there is no additional damage to trim caused by our company, Any cost beyond what we refunded him is his responsibility
The information in this complaint is unwarranted and highly fabricatedThere has been zero communication from the homeowner since summer of We have attempted to contact homeowner several times over the last several months with no responseI do have documentation of such phone callsIt was not until December of that any contact was finally madeThat was a phone call placed by me to Mr [redacted] on 12/4/During that phone call, I mentioned setting an appointment to fix rafters as well as requesting an invoice for any repairs made to the airstreamMr [redacted] said he wanted the work done the week after ChristmasOnce that time came, he once again did not answer any phone calls until the owner of our company, [redacted] called himHe then said he did not want us to do the repairs to the raftersIf there was any damage to the interior or any leaking as claimed, there was absolutely zero communication of this to our companyI have records of all phone callsThere has not been one single attempt to contact our company in months until a certified letter was sent to Mr [redacted] on 1/31/requesting the balance of $8,be paid upon receiptIt is clear that they are simply attempting to avoid paying the work that was contracted to do at their homeWe only billed for the work that was completed, which is the cost of $8,as stated above.Bedrock has been agreeable to investigate and repair any "damages" that were perceived by the homeowner We were either denied the opportunity to do so or were given no communication in returnTo be asked to return the funds on work performed is ludicrousNothing of the matter was even mentioned until a bill was sent to the homeownerWe simply need to collect the final amount on this jobThis final amount is the $8,
We issued a refund check to Mr [redacted] **.We feel as the sole remedy for the work is to refund what we had charged himSince there is no additional damage to trim caused by our company, Any cost beyond what we refunded him is his responsibility
The information in this complaint is unwarranted and highly fabricatedThere has been zero communication from the homeowner since summer of We have attempted to contact homeowner several times over the last several months with no responseI do have documentation of such phone callsIt was not until December of that any contact was finally madeThat was a phone call placed by me to Mr [redacted] on 12/4/During that phone call, I mentioned setting an appointment to fix rafters as well as requesting an invoice for any repairs made to the airstreamMr [redacted] said he wanted the work done the week after ChristmasOnce that time came, he once again did not answer any phone calls until the owner of our company, [redacted] called himHe then said he did not want us to do the repairs to the raftersIf there was any damage to the interior or any leaking as claimed, there was absolutely zero communication of this to our companyI have records of all phone callsThere has not been one single attempt to contact our company in months until a certified letter was sent to Mr [redacted] on 1/31/requesting the balance of $8,be paid upon receiptIt is clear that they are simply attempting to avoid paying the work that was contracted to do at their homeWe only billed for the work that was completed, which is the cost of $8,as stated above.Bedrock has been agreeable to investigate and repair any "damages" that were perceived by the homeowner We were either denied the opportunity to do so or were given no communication in returnTo be asked to return the funds on work performed is ludicrousNothing of the matter was even mentioned until a bill was sent to the homeownerWe simply need to collect the final amount on this jobThis final amount is the $8,