Complaint: [redacted] I am rejecting this response because:Their response is completely inaccurate They did not try to fix the situation and I do deserve a full refund because they sold me a defective product The person who I talked to on the phone said there is different paint and different kind of material that cars are made out of That may be one of the craziest things I've ever heard This company sells a defective product and doesn't stand behind their productThe guy on the phone kept laughing as he responded Less than half of my money refunded isn't going to cut it I've talked to several other people who have magnets on their car and had no issues They even use them in the rain which I did NOT do They need to address their "magnets" and they need to take care of their customers I've spent over a thousand dollars in signs and other items with no issue This company does not care about me, the customer I tried to cancel my last order with no luck They said it had already shipped and couldn't stop it I've been done wrong and the company doesn't want to fix their problem It is disturbing a company doesn't care to fix their problems I will pursue all options until I get this fixed Regards, [redacted]
Customer was informed that the magnets are not guaranteed adhere to all vehicles, we cannot account for every situation or how they are being used in every environment or vehicleEach magnet is tested prior to being shipped by adhering them to a metal plateAs a curtsy when customer 1st called we refunded a portion of the magnets, Then customer called back after using magnets for a period of time,wanting a full refund due to rest of magnets falling off Customer was again informed that it was in terms and conditions and company policy about refunds to productsWe tried to work with customer within guidelines but he refused and wanted a full refund for the used products.Terms and condition customer agreed to and on our site.Disclaimer and Limitation of Liability We believe the Materials contained on this site to be accurate and reliableThese Materials may, however, contain inaccuracies, errors, omissions or other mistakes, for which we assume no responsibilityWe may make corrections or other changes to these Materials at any timeWe and our suppliers also reserve the right to make modifications, enhancements, improvements and other changes to the products, programs and services that may be described on this site at any time or to discontinue any products, programs, or services without notice.THE MATERIALS ON THIS SITE ARE PROVIDED "AS IS." WE AND OUR SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THESE MATERIALS FOR ANY PURPOSE AND DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THESE MATERIALS, INCLUDING BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABLE QUALITY, SATISFACTORY QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE OR COURSE OF DEALINGIN NO EVENT WILL SUPER CHEAP SIGNS BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, COMPENSATORY, SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, AND/OR CONSEQUENTIAL DAMAGES
Complaint: [redacted] I am rejecting this response because:Their response is completely inaccurate They did not try to fix the situation and I do deserve a full refund because they sold me a defective product The person who I talked to on the phone said there is different paint and different kind of material that cars are made out of That may be one of the craziest things I've ever heard This company sells a defective product and doesn't stand behind their productThe guy on the phone kept laughing as he responded Less than half of my money refunded isn't going to cut it I've talked to several other people who have magnets on their car and had no issues They even use them in the rain which I did NOT do They need to address their "magnets" and they need to take care of their customers I've spent over a thousand dollars in signs and other items with no issue This company does not care about me, the customer I tried to cancel my last order with no luck They said it had already shipped and couldn't stop it I've been done wrong and the company doesn't want to fix their problem It is disturbing a company doesn't care to fix their problems I will pursue all options until I get this fixed Regards, [redacted]
Customer was informed that the magnets are not guaranteed adhere to all vehicles, we cannot account for every situation or how they are being used in every environment or vehicleEach magnet is tested prior to being shipped by adhering them to a metal plateAs a curtsy when customer 1st called we refunded a portion of the magnets, Then customer called back after using magnets for a period of time,wanting a full refund due to rest of magnets falling off Customer was again informed that it was in terms and conditions and company policy about refunds to productsWe tried to work with customer within guidelines but he refused and wanted a full refund for the used products.Terms and condition customer agreed to and on our site.Disclaimer and Limitation of Liability We believe the Materials contained on this site to be accurate and reliableThese Materials may, however, contain inaccuracies, errors, omissions or other mistakes, for which we assume no responsibilityWe may make corrections or other changes to these Materials at any timeWe and our suppliers also reserve the right to make modifications, enhancements, improvements and other changes to the products, programs and services that may be described on this site at any time or to discontinue any products, programs, or services without notice.THE MATERIALS ON THIS SITE ARE PROVIDED "AS IS." WE AND OUR SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THESE MATERIALS FOR ANY PURPOSE AND DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THESE MATERIALS, INCLUDING BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABLE QUALITY, SATISFACTORY QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TRADE OR COURSE OF DEALINGIN NO EVENT WILL SUPER CHEAP SIGNS BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, COMPENSATORY, SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, AND/OR CONSEQUENTIAL DAMAGES