Bedrock Quartz Surfaces, LLC

We have met with the customer in an effort to resolve their concernCurrently we have asked them to identify new material that we can purchase to re-make the countertops that are of concernOnce material is identified, we will fabricate and install the new countertop(s)We hope that this will take care of the issue and result in a satisfied customerWe do apologize for the lengthy time that this has taken to be resolvedThat is not the way that we like to do business

We have met with the customer in an effort to resolve their concern. Currently we have asked them to identify new material that we can purchase to re-make the countertops that  are of concern. Once material is identified, we will fabricate and install the new countertop(s). We hope that this...

will take care of the issue and result in a satisfied customer. We do apologize for the lengthy time that this has taken to be resolved. That is not the way that we like to do business.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me assuming they follow through with their promise.
Sincerely,
[redacted]