Bee Line Alignment Service

First I would like to say we did align the customers car and he seemed very happy with the alignment. Second the alignment process does not require ever to mess with brake lines nor calipers when doing so. On top of that when the customer called back to complain he admitted that he had
just redone the brakes himself before bring it into Bee Line Aligning Service to have the vehicle aligned properly. Therefore we did not offer any compensation due to the nature of the problem because, again, an alignment in no way involves brake lines or calipers, and in fact does not even involve taking the wheels off. Also again with him admitting that he had just redone the brakes himself it was very likely that he did not connect the brake line properly

The brakes were NOT done prior to the alignment, however the struts were replaced with coilovers which do not involve brakes.  The wheels were removed by Bee Line because they had to adjust the height of the coilovers which the attached invoice showed they charged me for.  So to say they didnt remove the wheels is a lie, you have to remove the wheels to get to the adjustable coilovers.  So if Bee Line is going to lie about removing the wheels which the invoice clearly shows I was charged for, how am I as a customer to trust they are not lying about anything else.