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Beebe's Water Systems, Inc.

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Beebe's Water Systems, Inc. Reviews (1)

Review: Beebe's came out and put a new water filter system on our home to help soften the water. We were told it was suppose to be one of the best systems that uses salt to filter the water. It worked for maybe about a month and then it started to mess up. We called Beebe's to have them come back out and fix it and they had told us that the guy who put the system in had retired. We asked if anyone could come fix it and they said that he was really the only guy who knew how to fix it so they said they would try and get ahold of him. We kept calling and calling but yet no one had come out to fix it. Finally, someone from Beebe's did come out after about a month of us calling but they said everything looked fine. Just needed to add salt. But even after that, it did not work. We finally called a different Company to come out and see if they could fix it. They came out and had no clue on what Beebe's had done or had even heard of the water system that had been put on the home. They said that Beebe's had done a horrible job on the plumbing that went along with the filter. Beebe's didn't put a pipe in to make it flow away from the house so the water was just going under the house, which caused mold to build up under our house. Another thing they didn't do was put a bypass, so that if we had to shut the pump off, we would still get water to the house. The other water company said that Beebe's had down a terrible job at putting in the filter and the plumbing that had gone along with it. We continue to still have problems with this filter and cannot get Beebe's to come and fix anything part of it. Now, the water has started turning yellow and again we called Beebe's but no one has called us back. Very unprofessional!! Very unhappy with everything.Desired Settlement: We would like to have the filter taken off, get our money back and be refunded for the damages it caused.

Business

Response:

[redacted],

As you are aware the problem employee, [redacted], that was not fixing the problem at your home has left BWS. [redacted], your caretaker, came to my office on the 18 th and spoke to me about the problem. I was able to explain to him the problem of a poor employee and the lack of knowledge of the situation, I had as the manager. I did arrange,with [redacted], to come out personally on the 21st.

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Description: Water Treatment Equipment,Service & Supplies, Water Filtration & Purification Equipment

Address: 6977 Danyeur Rd., Redding, California, United States, 96001

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