Beeswaxearcandles.com

Review: I purchased a box of ear wax removal candles, Receipt(#[redacted]) on 12-09-2013 from beeswaxearcandles.com and to date I have yet to receive my order. My receipt number is [redacted]Can someone please tell me what happened and whats going on with my order? This was purchase was made as a Christmas gift for a family member. Christmas has since come and gone and still no candles.Any assistance will be greatly appreciated.Below is a copy of the email that beeswaxearcandles sent to me at the time of my purchase.BeesWaxEarCandles.com Receipt #[redacted]Ear Candles - Box of 12Price: $30.00Quantity: 1Sub-Total: $30.00SUB-TOTAL: $30.00US MAIL WITH DELIVERY CONF. (US ONLY): $6.00TOTAL: $36.00PAYMENT METHOD: PAYPALBILLING ADDRESS:[redacted]SHIPPING ADDRESS:[redacted]Desired Settlement: This business charged my bank account for $30 in December 2013 and I still have no candles and no way to contact this business. I've sent several emails to beeswaxearcandles with no response. I would like for them to either send to me the candles that I ordered or refund me the $30.