Beijeng Reflexology

Dear Sir/Madam,Thank you for bringing to our attention the complaint filed by Ms. [redacted] ***. I did make attempts to communicate with her on July 5, but unfortunately our call was disconnected, and repeat attempts were met with the client's voicemail.I have spoken with Ms. [redacted] today via... phone and acknowledged with her our receipt of her complaint. I communicated to her that we will be mailing her a check to refund the deposit she made to us in 2015 for $1000. I verified with Ms. [redacted] her mailing address as 2321 S. 25th Avenue, Broadview, Illinois, 60155 (which she said is correct) and told her that we will mail a check to her at that address. Ms. [redacted] was polite and thankful over the phone.We believe this complaint has been resolved. Please let me know if there is anything additional we need to do.Thank you, [redacted] Director of Surgical Services/Office ManagerZelko Aesthetics630-991-6099

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Dear Sir/Madam,Thank you for bringing to our attention the complaint filed by Ms. [redacted].  I did make attempts to communicate with her on July 5, but unfortunately our call was disconnected, and repeat attempts were met with the client's voicemail.I have spoken with Ms. [redacted] today via...

phone and acknowledged with her our receipt of her complaint.  I communicated to her that we will be mailing her a check to refund the deposit she made to us in 2015 for $1000.  I verified with Ms. [redacted] her mailing address as 2321 S. 25th Avenue, Broadview, Illinois, 60155 (which she said is correct) and told her that we will mail a check to her at that address.  Ms. [redacted] was polite and thankful over the phone.We believe this complaint has been resolved.  Please let me know if there is anything additional we need to do.Thank you,[redacted]
Director of Surgical Services/Office ManagerZelko Aesthetics630-991-6099