Beijing Chinese Restaurant

Review: I ordered lunch with a group of co workers, I called back before delivery and advised my order should not have pork in it as I Don't eat that. I was told that wasnt a problem, however my food idi have pork in it. When I called for a exchange I was advised I would have to come in to exchange it, I expained I didnt have a car and was unable to do that , which is why we ordered delivery. I was then told that I should have told them this upfront that I didnt want pork fried rice, I then said that was the reason I called in to verify that and if it was a problem thatn I would have canceled just my order, I was then told it wasnt her problem and hung up on.Desired Settlement: I would like an apology and a refund since myself nor co workers wont be odering from them again.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by Beijing Chinese Restaurant regarding complaint ID [redacted].

Regards,