BEL AMOUR BRIDAL

Review: THE OWENER WAS VERY RUDE AND INSULTED ME BECAUSE OF MY SIZE. SHE GAVE ME A HARD TIME ABOUT ORDERING THE DRESS SIZE I WANTED AND DEMANED I LET HER AND HER CO WORKER MEASURE ME TWICE. I INSISTED I COULD FIT THE SIZE 12 DRESS AND WANTED HER TO ORDER IT. I TOLD HER IF IT FIT SHE SHOULD TAKE ONE HOUNDRED DOLLARS OFF THE COST FOR THE DRESS AND SHE AGREEED. AFTER THE DRESS ARRIVED A WEEK LATER I TRIED IT ON AND IT WAS TO BIG. THEN I HAD TO PAY ADDITIONAL COSTS TO HAVE IT TAILORED TO FIT MY SIZE. SHE REFUSED TO HONOR OUR AGREEMENT EVEN AFTER I REMINDED HER OF THE AGREEMENT. I WOULD NEVER VISIT THIS STORE AGAIN AND I DON'T KNOW HOW SHE CONTINURE TO STAY IN BUSINESS SO LONG TREATING PEOPLE BAD THE WAY SHE DOES, CUSTOMER SERVICE IS AWFUL.Desired Settlement: THE OWNER SHOULD HONOR THE AGREEMENT WE HAD AND REIMBURSE ME ONE HUNDRED DOLLARS FOR THE DRESS. I HAD TO TAKE HER INSULTS AND EMBARRASSEMENT FROM MEASURING ME TWICE IN FRONT OF OTHER CUSTOMERS AND BEING TOLD I WAS TOO BIG BUT IN REALITY THE DRESS WAS TO BIG FOR ME. IF NOT ONE HUNDRED DOLLARS SHE OWES ME AN APOLOGY AND REIMBURSEMENT FOR THE COST OF TAILORING THE DRESS.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by BEL AMOUR BRIDAL regarding complaint ID 9934284.

Regards,