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Bel Promo

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Bel Promo Reviews (2)

• Jun 21, 2023

customer support Winston Morales
We had a problem with an order that shipped double the purchase order quantity; accordingly, the invoice was double the cost. I spoke with Winston Morales, Customer Service Representative, and explained the problem. Winston looked at our PO and the Bel Promo invoice and immediately recognized the problem, took my contact information and advised me he would get it taken care of. Next day I received a phone call and an email from Winston telling me the extra quantity would be promo'ed from the invoice and our client could keep the extras. True to his word, I received a credit memo that afternoon. Great Job Winston and Thank you!

This company is the absolute most horrible company I have ever dealt with. 3 orders in house with them and they cannot get a proof right to save their lives. they are constantly getting logo's mixed up.They just dont care. I have an event that we could very well miss given the fact this company does not do their job. word up.. they are ALSO discount mugs, they are both a supplier and a distributor, they sell to themselves and a lower rate they would sell to anybody else. they work for discount mugs ONLY

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