Belden Homes

Dear Sirs, In response to the above complaint filed by [redacted] I will be giving you a time table of my side of what actually transpired truthfully to the best of my knowledge : On SatMay 27, I came back from out of town to my office to call and discuss with [redacted] the reason why we were not able to move the home and to suggest alternate businesses who might be able to help him outHe did not answer so I left a message on the answering machine and left right away to go back to the holiday week end as plannedMy office was closed for the holiday week end from Fri at 4:p.muntil Tues at 9:a.mMy message left to [redacted] stated that my transporter, RJ Transport, was no longer doing secondary moves and for that reason, Belden, in turn would not be able to do the move jobWe have worked exclusively with RJ Transport for years and they are the only ones we would work with.There were several messages (Sat.11:00,11:04,11:14) left over the course of the week end by [redacted] and the 4th one at 4:p.mon Sat.-stated that he had found George @G&S but this is your problem not mine" (I had left his name for him to call on the phone message that I left on Sat.) I believe he has contracted this outfit to do the job and they are proceeding within his time frame.At 6:a.mSunday, [redacted] left a message stating: " I have a big problem with you."" I am talking to a attorney on Tuesmorning [redacted] called me on tuesafternoon and when I tried to explain that their were other companies I would suggest, he did not allow me to speak but he continued to be belligerent on the phone so I hung upI do not need to be subjected to his foul mouth and threats.I never received a call back about a written contract as to what work would be done or a call about paying for the jobAs far as his claim we have witnesses to above matter, I have never met this manAlso, the e mails he claims I sent, I would like to see these because I don't e-mail and never have.I think Mr [redacted] should be more truthful in his accusationsThank you for your time and consideration for "my side" of this complaintJohn [redacted] Pres

Company's response below:Complaint number [redacted] : [redacted] has been refunded.Thanks, [redacted] Veterans Moving Help [redacted]