Please find the attached closure letter provided to the patient and his wife regarding their complaint. We were able to resolve the issue and this letter went out in the mail to the patient on June 30, 2017. If you have any further questions, please contact me at
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Discussions via phone with Mr [redacted] regarding his wife's account. Was able to research his concerns and discuss. Informed Mr. [redacted] that if he had other concerns he could contact me for further assistance. All is resolved at this time. [redacted]
Please find the attached closure letter provided to the patient and his wife regarding their complaint. We were able to resolve the issue and this letter went out in the mail to the patient on June 30, 2017. If you have any further questions, please contact me at
*** *** ***
Discussions via phone with Mr [redacted] regarding his wife's account. Was able to research his concerns and discuss. Informed Mr. [redacted] that if he had other concerns he could contact me for further assistance. All is resolved at this time. [redacted]