Bella Autos

Sent: Wednesday, April 12, 11:AM Subject: Case #: *** In regards to the *** ***This issue has been resolved with customerFirst off there was never a check engine light with the car, even till present moment, customer was misled by the service advisor at Toyota
dealership, the only message on the dash is the "check Hybrid system" which was present at the time of purchaseCustomer was given option to exchange for another car when she brought the car back to our lot and we test went for a test drive to see if there's any problem or check engine lightThere was no check engine light and the car only has the message "check Hybrid system" which is due to a bad ECUAfter the test drive, customer agreed to keep the carThanks