Bella Bodi, LLC

Let me start by saying that this company falsely advertises a contact number on purchases to reach in case a consumer has questions (Ph XXX-XXX-XXXX)The number is not activeThey provide only an email addressYou receive a confirmation email, but no communication if you have questionsThe only way to actually communicate is through Instagram Direct MessageAfter unsuccessfully calling, I have sent a couple of emails and after a week, no responseSo I went to Instagram requesting a refund and was insulted by the representative (name unknown & they will not provide a contact number which is very shady and a concern)So I asked for a refund, was insulted with personal digs regarding my reasons for a refundBasically not accommodating or professionalWith this way of communication, the users can black any entitySo I was blockedI had to contact the fraud department and file a dispute with my bank in order to get a refundI feel this is a business run from a person's home whic