Bella Cucina Italian Ristorante Reviews (1)
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Bella Cucina Italian Ristorante Rating
Address: 1431 Orange Camp Rd, DeLand, Florida, United States, 32724-7768
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www.bellacucinadeland.com
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We went to this location because we were a bit hungry and my father needed to go to the bathroom due to his medical conditionWhen he asked for the bathroom we were received with "the bathroom is only for paying customers" they didn't even offer a menu or where we would like to be seated or asked how many we were in our partyMy husband asked for a menu and while I was looking at it, he told me what happened and how we were receivedI told him that I would not spend a dime in a place where my elderly father was treated that wayMy husband asked for the owner and he came outsideMy husband explained how we felt and the owner said that we needed to understand that they needed to treat us that way because he has costs that we needed to consider such as toilet paper, water and soap by just utilizing their bathroom facilitiesHe kept on justifying how rude his daughter was and my husband and my family started walking towards the carI spoke to the gentleman and told him that the way that he is expressing his message and justifying what is wrong was not acceptable and it was the reason why we wanted to leave and not be served our foodThe daughter and two other big guys came when we were telling the owner this and they were cursing at us and asking the owner to let us leaveMy husband took a picture of the location for us to report it to trip advisor and submit a bad review to this locationAnd they came out and walking towards our vehicle like they were going to do something to usWe never saw the location again, but my father and mother were really nervous for days and couldn't sleep for this bad experienceThank God I didn't spend money in this place, but the way we were treated, we felt bullied and threatenedThey should not be in people business