To Whom it May Concern,
In reference to the complaint filed by our previous residents regarding the final billing of their account, we have met with them and resolved the issueOur goal as property management is never to overcharge or unfairly charge residents in the move out process or
anytimeWe strive to charge only what is fair and we always take pictures to ensure accuracyAfter reviewing these pictures with the residents and adjusting their account by taking off the key/remote charges, we feel we met the residents needs and came to a mutual agreementThey have agreed to pay the balance due and we wish them the best of luck in the future
Sincerely,
Bellagio Management
To Whom it May Concern,
In reference to the complaint filed by our previous residents regarding the final billing of their account, we have met with them and resolved the issueOur goal as property management is never to overcharge or unfairly charge residents in the move out process or
anytimeWe strive to charge only what is fair and we always take pictures to ensure accuracyAfter reviewing these pictures with the residents and adjusting their account by taking off the key/remote charges, we feel we met the residents needs and came to a mutual agreementThey have agreed to pay the balance due and we wish them the best of luck in the future
Sincerely,
Bellagio Management