Bellaroo Construction

This customer is claiming that we tried to charge her later for something that was on her drawing but was NOT on the original estimate OR invoice that she approved before the work was startedWe never made a representation that we would install white hardware because we do not carry anything other
than blackThe gate was cut at an angle to open with the terrain otherwise it would not open, this is standardWe will concede that the hinge was put in upside down and that ONE handle was not installed on one gate, however these items could have been taken care of immediately if the customer had not insisted that we have some one other than the original builder come outAs a side note we also removed another post and concrete plug that WAS NOT A PART OF OUR BUILD OR ESTIMATE, and did not charge anything for that, nor did we charge for the second post that had to be replacedRegarding the timeline of the project it is clearly stated on the invoice that work would take or more daysIt was also reported to us from our rep that the customer was trying to get him to do the build directly for her and not