Bellingham Smile Care And Sleep Center

Complaint: [redacted] I am rejecting this response because: Bait and switch advertising is not legalIf DrP [redacted] is not available, this is bait and switch advertisingAll bait and switch advertising must be stopped.Sincerely, [redacted]

I purchased this practice in June of 2015. I purchased everything including the website.  The website is a very expensive website which would require a large investment in order to change it.  I have decided to have a new website built but it is not finished yet. 
When we answer the...

phone since June we say "Thank you for calling Dr K[redacted] and Cr P[redacted]s office.  How may I help you".  So Mr. [redacted] knew I was a doctor here. He was also told when he came in and met my office manager on August 18th.  I met him for the first time on September 1st when I did a free consultation for him.  Everything was no charge.  Not once did Mr [redacted] mention anything about Dr P[redacted] or the website. 
It takes time to build a good website and since I just purchased the practice in June we are not quite there yet.

Complaint: [redacted]I am rejecting this response because: Bait and switch advertising is not legal. If Dr. P[redacted] is not available, this is bait and switch advertising. All bait and switch advertising must be stopped.Sincerely,[redacted]