Bellissimo Salon and Day Spa

I am writing in for a consumer rebuttal as I have not received the $refund from Bellissimo Salon and Day Spa to datePlease let me know if there is anything further I need to do or send in for this issueThank you for returning my call and providing me with these instructionsI hope you have a wonderful day!Regards, [redacted]

I am writing in for a consumer rebuttal as I have not received the $200.00 refund from Bellissimo Salon and Day Spa to date. Please let me know if there is anything further I need to do or send in for this issue. Thank you for returning my call and providing me with these instructions. I hope you have a wonderful day!Regards,[redacted]

In response to complaint #[redacted] At Bellissimo Salon and Day Spa we strive for excellence in services as well as customer service.  We sincerely apologize for any inconvenience that this client has endured. We will, of course, refund the $200.  The fact that we have a temporary staffing...

issue is our problem not that of the client.  Our staff was following our clearly stated policy which is not to offer cash or credit card refunds, this is, however, an exceptional case wherein the client has been denied service that she had every right to expect since it is offered on our brochure. Sincerely Bellissimo Salon & Day Spa Owner Aaron T. R[redacted]

Hello [redacted],This is Aaron Ro[redacted].. I am one of the owners of Bellissimo.  Again I would like to apologize for your experience with our salon.As I mentioned in my last response, we will be more than happy to refund your $200 dollars.  In order to do so I ask that you please either call the salon or visit the salon with the CC your husband used to purchase the gift certificate and the refund will be issued.Thank you,Aaron