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Belmont's Reviews (3)

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Dear Ms. [redacted],I have attached relevant emails with both Mr B[redacted] and Mr P[redacted] for your information.  I paid the bill directly to [redacted] for their service call because I knowthe work was performed.  Mr. B[redacted] was made fully aware that his crew made a error that prevented [redacted] from completing their final inspection.  I was not responsible for how they wrote the invoice.    The message from the business " The reasonableness of the trip charger referred to by Mr. [redacted] was never discussed with us prior to his decision to pay it.  We have since remitted the amount to him. Sincerely----Mike B[redacted]"
The wording  "we have since remitted the amount to him"  is problematic since it leads one to believe he has already sent a check after my reply on 11-18 to his email on 11-16.I have received no such check in the mail nor any contact from him that B[redacted] intended to reimburse me for [redacted] invoice.  If he using his response to the Revdex.com to indicate that he is dropping the check in the mail today, then I guess I will receive a check in a few days to close the matter.  
Regards,
[redacted]

The reasonableness of the trip charge referred to by Mr. [redacted] was never discussed with us prior to his decision to pay it .  We have since remitted the amount to him.   Sincerely---  Mike B[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted] ---Ms. [redacted],I pleased to report that Belmont Flooring refunded the amount in dispute as they promised after my complaint to the Revdex.com.  The matter is now resolved and closed.Thank you for your assistance.[redacted]

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