Beltone Hearing Care Centers

It was not offered to me as well as the batteriesI had to demand themBeltone can mail my warranty card because he is not truefull in his responseI advised him that I didn't want to his place of businessHe didn't report that the $wasn't paid by me at the time of purchase because he had expected to get the money from my insurance company and refused to repair my hearing aide until I paid the balance and he refused my credit card after I had advised him that was all I hadHe had me (73) years old sit in his office trying to borrow the money to no availI had to offer him a post dated check because I didn't have enough money in my accountI had to go to the bank and withdraw money from my card to deposit it in my accountHe then told me not to post date the check because he was not allowed to accept a post dated checkI had to put the correct date and rush to the bank to clear the check before he would repair my hearing aideIf I hadn't reported him to the Revdex.com, he wouldn't offer my warranty cardI wouldnt recommend his place of business to anyone because he takes advantage if SENIORCITIZEN.Please mail my card Regards, [redacted] ***

I called my Insurance company to see if I was responsible for the balance and they told me not to pay it Beltone signed a contract to accept payment in full per their agreementBeltone sent a charge of $5,to the Insurance Company and the Insurance discounted $1,and paid them $and the amount I was to pay the difference of $per their agreement and Beltone was supposed to accept that payment in full but they are billing me for the differenceThe Insurance BC/BS stated that I was responsible for the $and plus $because I chose a higher cost and they were only paying for one hearing aide per years.The Insurance Company stated that Beltone had contacted them for the difference and was told that they had an agreement for Beltone to accept the amount per contract.The Insurance Company also stated that I was only to pay $Beltone stated before he billed the Insurance that my payment was pay $which I paid in advance He stated that the $was to be billed to BC/BC and he didYes, I was in the office on November because one of the hearing aide needed adjustment I paid $for a year warranty and fitting fee which was included in the payment of $Yes, I told them that I wasn't going to pay because the Insurance Company told me not toI also told them that their they should be contacting the Insurance Company and not me.The letter that I received from them stated that I have a year warranty and batteries which I haven't receivedWhen I asked for extra batteries, I was told that they weren't included.I will fax you my benefit payments that I was responsible for.I will reiterate that I am not responsible for the difference and I will not pay.I will also like to receive a copy of the warranty and the batteries Regards, [redacted] ***

On July 17, 2015, after a comprehensive hearing evaluation, review of results, anddemonstration of hearing instruments, *** *** purchased a a pair of deluxe Beltone HearingAidsThe total purchase price of her new hearing aids was $(Please see ** ***attached)Based on Mrs***'s
hearing aid benefit, her insurance provider estimated thatthey would cover $of the costMrs*** paid $at the time of purchase.After payment of $from Mrs***' insurance provider, she was left with a remainingbalance due Beltone in the amount of $196.00.Mrs***'s insurance benefit is one "standard hearing aid" every monthsShe chose topurchase two "deluxe hearing aids"She signed a waiver, that she would be responsiblefor full payment including any upgrades or amount not paid by her insurance companyPleasesee signed document attached (If We File Your Insurance).Mrs*** was seen at our office on November 19, for a scheduled checkup where herhearing aids were cleaned and checked and found in good working conditionWe alsoreviewed the explanation of benefits insurance document that Mrs*** brought with her tothe appointmentAfter reviewing the benefit and her document that stated she is responsiblefor any remaining balance when purchasing non-standard hearing aids, she stated that she refuses to pay any further amount, no matter what her agreements state.Beltone has provided all products and services in a professional and timely manner for Mrs.*** and would prefer to continue doing soBeltone sent a collection letter to Mrs***outlining our desire to continue serving her hearing healthcare needs and benefits, simplyrequesting that her remaining amount due of $be paid at her earliest convenience (Seeletter attached).Please review all attached documentation and agreements regarding Mrs***'s purchase.Sincerely, Deborah D*** ***

Beltone Hearing Center refused to give me a year warranty card after I paid $as promised.*** ***

Mrs***' Three Year Beltone Factory Warranty Card was never refused to herIt simply was not physically available at our office at the time of her most recent visit (information that was provided at that time) After Mrs*** paid her balance in full, (five months after she received her new hearing aids), her Factory Warranty Card was generated at Beltone Corporate and then sent to our office and is now available for Mrs*** to pick up at our office at her convenienceA copy of the Warranty Card is included in this fax.Should you have any questions, Please call ###-###-####.Sincerely,DEBORAH D*** ***

It was not offered to me as well as the batteries. I had to demand them. Beltone can mail my warranty card because he is not truefull in his response. I advised him that I didn't want to his place of business. He didn't report that the $196.00 wasn't paid by me at the time of purchase because he had expected to get the money from my insurance company and refused to repair my hearing aide until I paid the balance and he refused my credit card after I had advised him that was all I had. He had me (73) years old sit in his office trying to borrow the money to no avail. I had to offer him a post dated check because I didn't have enough money in my account. I had to go to the bank and withdraw money from my card to deposit it in my account. He then told me not to post date the check because he was not allowed to accept a post dated check. I had to put the correct date and rush to the bank to clear the check before he would repair my hearing aide. If I hadn't reported him to the Revdex.com, he wouldn't offer my warranty card. I wouldnt recommend his place of business to anyone because he takes  advantage if SENIORCITIZEN.Please mail my card
Regards,
[redacted]

I called my Insurance company to see if I was responsible for the balance and they told me not to pay it.  Beltone signed a contract to accept payment in full per their agreement. Beltone sent a charge of $5,200 to the Insurance Company and the Insurance discounted $1,466.00 and paid them $1304.00 and the amount I was to pay the difference of $2500.00 per their agreement and Beltone was supposed to accept that payment in full but they are billing me for the difference. The Insurance BC/BS stated that I was responsible for the $2500.00 and plus $55.00 because I chose a higher cost and they were only paying for one hearing aide per 3 years.The Insurance Company stated that Beltone had contacted them for the difference and was told that they had an agreement for Beltone to accept the amount per contract.The Insurance Company also stated that I was only to pay $2500.00. Beltone stated before he billed the Insurance that my payment was pay $3390.00 which I paid in advance.  He stated that the $1500.00 was to be billed to BC/BC and he did. Yes, I was in the office on November 19 because one of the hearing aide needed adjustment.  I paid $190.00 for a 1 year warranty and fitting fee which was included in the payment of $3390.00. Yes, I told them that I wasn't going to pay because the Insurance Company told me not to. I also told them that their they should be contacting the Insurance Company and not me.The letter that I received from them stated that I have a 3 year warranty and 96 batteries which  I haven't received. When I asked for extra batteries, I was told that they weren't included.I will fax you my benefit payments that I was responsible for.I will reiterate that I am not responsible for the difference and I will not pay.I will also like to receive a copy of the warranty and the 96 batteries.
Regards, [redacted]