Beltway Garage Doors did not fulfill any of its promises and representations, after accepting my percent deposit, which remains un-refunded, after numerous service breaches and unsupported excusesThey promised to contact me within days after my new garage door arrived at one of their facilitiesMonths later I initiated a call and was told that they had called my number which did not workMy number worked fine and was on the invoiceThe manager called me back saying he could not find my invoiceI sent it to him and he could not find the doorAll of this was taking time and promises to call me back went unfulfilledAfter another week, I again called, spoke to the manager who said the door had been found damaged and they were sending it back to the manufacturer and would call meI was then told the door was in and ready, but there would be a delay in installationFinally, a date was set and a time between and a.mNo one arrivedAt 11:I texted and received a response that the technician was minutes awayAnother minutes went byI texted again and was told that rain or traffic was holding him upAt p.m., no one had arrived, my day off from work was wasted and I mentioned some of the sloppy practicesA return text claimed that a customer with a last name matching mine in another city was getting a door installed that day insteadI demanded return of my money and declared breach of contractLater that evening, I received a text authored by "a single mother with two kids" pleading for me to reconsider for the sake of the children, emotional blackmail whether unfounded or notSloppy practices, likely deliberate misrepresentations, poor or nonexistent record keeping, repeated failings rafter opportunities to cure are the conclusions from this experience with Beltway Garage Doors
Beltway Garage Doors did not fulfill any of its promises and representations, after accepting my percent deposit, which remains un-refunded, after numerous service breaches and unsupported excusesThey promised to contact me within days after my new garage door arrived at one of their facilitiesMonths later I initiated a call and was told that they had called my number which did not workMy number worked fine and was on the invoiceThe manager called me back saying he could not find my invoiceI sent it to him and he could not find the doorAll of this was taking time and promises to call me back went unfulfilledAfter another week, I again called, spoke to the manager who said the door had been found damaged and they were sending it back to the manufacturer and would call meI was then told the door was in and ready, but there would be a delay in installationFinally, a date was set and a time between and a.mNo one arrivedAt 11:I texted and received a response that the technician was minutes awayAnother minutes went byI texted again and was told that rain or traffic was holding him upAt p.m., no one had arrived, my day off from work was wasted and I mentioned some of the sloppy practicesA return text claimed that a customer with a last name matching mine in another city was getting a door installed that day insteadI demanded return of my money and declared breach of contractLater that evening, I received a text authored by "a single mother with two kids" pleading for me to reconsider for the sake of the children, emotional blackmail whether unfounded or notSloppy practices, likely deliberate misrepresentations, poor or nonexistent record keeping, repeated failings rafter opportunities to cure are the conclusions from this experience with Beltway Garage Doors
Work done is average, passesParts are totally, excessively overpriced