RE: Case# [redacted] Dear Ms [redacted] , In response to your letter regarding customer Karen Lee, our store manager did some additional research after Ms [redacted] left the store on 8/8/On 8/10/15, Ms [redacted] returned to our store with the merchandise certificate and was able to purchase the item in question for the reduced price using the certificateThe store manager apologized for the inconvenience and gave her a small giftMy understanding is that Ms [redacted] was satisfied with the outcome of her visit on 8/10/
Our District Manager and Vice President are working to provide a satisfactory resolution for Mr*** The District Manager left a voice message and a follow up e-mail for him today She is awaiting his reply Further details will be available once they make contactWe are committed to providing an appropriate resolution for Mr***
Dear Ms [redacted] In response to case # [redacted] made by customer [redacted] , I wish to inform you that the store manager at our Pearlridge location has been in contact with Mr [redacted] and the issue has been resolved Mr [redacted] will not be charged any additional fee for the ring he purchased on 7/2/ The price on his sales receipt will be honored
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***
Our Customer Service Team reached out to Mr [redacted] via email on 12/19/with an offer to apply for a Ben Bridge credit account Included were the necessary forms to apply as well as an alternative offer to apply in person at our store in Henderson, NV
RE: Case# [redacted] Dear Ms [redacted] , In response to your letter regarding customer Karen Lee, our store manager did some additional research after Ms [redacted] left the store on 8/8/On 8/10/15, Ms [redacted] returned to our store with the merchandise certificate and was able to purchase the item in question for the reduced price using the certificateThe store manager apologized for the inconvenience and gave her a small giftMy understanding is that Ms [redacted] was satisfied with the outcome of her visit on 8/10/
Our District Manager and Vice President are working to provide a satisfactory resolution for Mr*** The District Manager left a voice message and a follow up e-mail for him today She is awaiting his reply Further details will be available once they make contactWe are committed to providing an appropriate resolution for Mr***
Dear Ms [redacted] In response to case # [redacted] made by customer [redacted] , I wish to inform you that the store manager at our Pearlridge location has been in contact with Mr [redacted] and the issue has been resolved Mr [redacted] will not be charged any additional fee for the ring he purchased on 7/2/ The price on his sales receipt will be honored
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***
Our Customer Service Team reached out to Mr [redacted] via email on 12/19/with an offer to apply for a Ben Bridge credit account Included were the necessary forms to apply as well as an alternative offer to apply in person at our store in Henderson, NV