Sign in

Ben Fur Pet Grooming

Sharing is caring! Have something to share about Ben Fur Pet Grooming? Use RevDex to write a review
Reviews Ben Fur Pet Grooming

Ben Fur Pet Grooming Reviews (3)

• May 31, 2023

Never Again!
My husband told the lady, Do not cut our Yorkies Pony tail off! Told her two times to make sure she understood. Apparently she didn’t comprehend because the pony tail was gone after he returned and paid 50.00 plus a tip before he even got to see him! She texted my husband with an apology and offered a 50% discount for the next visit! . No one even recognizes him anymore ! He looks like a little puppy. My 7 yr old Yorkie had a pony tail for yrs through out all of his grooming visits ! No one ever cut it off until Ben-Fur did it after grooming him several times and always being told to keep the ponytail! I had told my husband not to take him back there after the last time when he came home with matted hair and had the same little rubber band I had put in before and they didn’t remove it to even comb it. My Yorkie would not even look at anyone for days! Even he was embarrassed. No one even recognizes him anymore ! I usually don’t give a bad review. But they knew better. I don’t know if it’s not having to go to any kind of school for this , new help that isn’t supervised, or just ignorance of their customers and the animals. You would think after over a yr of visits they would know not to cut his ponytail off! They sure didn’t take a pic this time ( Right before Memorial Day weekend) of the mistake they made. He will never go there again and the word will spread. Also don’t let any groomer tell you that you can’t be with your pet and watch them be groomed . You can be with them !

+1

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I know for a fact that Dr*** did not tell this lady that the ear hair has to be pulled out by groomers to allow for better ear draining My husband personally spoke to Dr*** who indicated that a groomer should NEVER yank out the ear hair that only a vet should do this procedure as the dog will most likely have a fit, like our's did, due to the pain it causes I'm not sure where this lady gets off saying she spoke to Dr***, but we know she has not I'm not satisfied with the results as she would not give me my money back, just told me I could stop payment on the check This cost me $and I want my money back.Regards,
*** ***

+1

I spoke with Mrs [redacted] on the phone. She offered to cancel payment which I accepted. We use all state of the art equipment for the safety of both the pets and ourselves. I have spoken with their vet's office, Dr [redacted] who advises that groomers pluck the hair from the ear canals to allow ears to...

properly dry and drain.[redacted]

Check fields!

Write a review of Ben Fur Pet Grooming

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Ben Fur Pet Grooming Rating

Overall satisfaction rating

Add contact information for Ben Fur Pet Grooming

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated